Daylight savings problem
Hi all, VVX500. I set it via provisioning server to use NTP server to get right time.Server is set to au.ntp.pool.org Now, for timezone. I tried to set offset to 36000 (+10hr) and I tried to set city...
View ArticleSoundstation IP 5000 no ip with dhcp
Hi, I have a Soundstation IP 5000 that cannot get an ip on dhcp. I tried resetting multiple times with no succes. My others Soundstation IP 5000 all work except for this one. I do not have a...
View ArticlePolycom Trio 8800 - ECCN Help
Hello, I am in need of the ECCN for the Polycom Trio 8800. Does anyone know what it is? Thanks!!
View ArticleTrio 8500 doesn't power on via PoE switch
Phone Model Trio 8500Part Number 3111-66700-001 Rev:BUC Software Version 5.9.3.8724 I have a Trio 8500 that's been working w/no issues until now. When connected to a PoE switch it will no longer power...
View ArticleCannot initialize SoundPoint IP 331
Hi, I have several SoundPoint IP331 at my work. I was succeded in upgrade firmware from some of them.But there is one I cannot upgrade. It cannot download 2345-12365-001.log. I tried with UC 3.3.1...
View ArticleVVX 411 Continuous Reboot
Hello All,We have connected a VVX Colour Expansion Module to a VVX 411 phone using the auxiliary cable provided with the expansion module. The UC Software version of VVX 411 is 5.6.0.17325. Initially,...
View ArticleContact directory -- remove myself
Hi all,This is a generic contact directory question.Phone happily loads 000000000000-directory.xml file and displays contacts.But There is really no point to include phone's own extension in a contact...
View ArticleGoogle Calendar integratiion?
Hi all,VVX500 (5.9.6.2327)Is it possible to integrate with Google calendar? I only found information on how to integrate with Outlook.We do not use Microsoft products here and use Google Calendar...
View ArticlePolycom VVX jquery vulnerability on network security scan
I have several Polycom VVX 300 and 310 phones installed at my customer's site. They recently did a network security scan and the phones are being flagged with a JQuery vulnerability. I have looked into...
View Articleblocking inbound sip robo calls
I installed 4 vvx150 and my client keeps receiving inbound sip robo calls,these calls are not coming from their did # apparently theres is a setting that i have to block for these calls to stop.i was...
View ArticleSeparate dialtones for internal and external calls?
Hi all, VVX500 phone, app. 5.9.6.2327When user picks up handset, dialtone is present.To dial outside number, user has to press 0. I modified digitmap to re-generate dialtone after "0" is pressed, but I...
View ArticleDigitmap not applying?
Hi all, VVX500 phone, 5.9.6.2327 software. Dialing off-hook.In the web interface, I set digimap to nothing and apply it via config file. Well, digitmap does not work at all. If I am to copy it and...
View ArticleTrio 8800 OTD
HiI have a Polycom Trio on 5.9.3.8724.I am trying to utilise the OTD service offered by Polycom. I have successfully signed into the service and connected OTD service to Microsoft 365 and have...
View ArticleIs there a way to listen in on a call?
The person leading our Client Relations team was really excited to start training in the newest members of our growing team by listening / whispering / barging on their calls. I thought we could do...
View ArticleTrio 8800 with Microsoft Teams template config file
Dear Community, Our customer have some Poly Trio 8800 registered succesful to Cisco UCM. Now, they have the requirement to configure 2nd line for Microsoft Teams registration. Base profile is Generic,...
View ArticleVVX 300 Allow Traffic only from single IP
In my VVX 300, is there any way I can restrict SIP traffic to a single IP?
View ArticleE.164 parsing for contact directory matching?
Hi, Is there a way to make the up.useDirectoryNames function on a VVX phone match a contact when it contains the phone number in local format (e.g. 10-digits in North-America) and the incoming call's...
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Add Softkey Greyed Out
For some reason I cannot modify, or create new softkey buttons. The Add Softkey button is greyed out. How can I get this to work?
View ArticleVVX 501 PoE standard
I'd like to confirm if VVX 500/501s in fact support PoE 802.3at standard.Datasheet states "Built-in auto sensing IEEE 802.3 at Power over Ethernet (Class 4)", though FAQ I've found here...
View ArticlePoly Trio with Registered and not Registered
I use polycom unregistered version on L2 find in FAQ https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-Add-Zoom-interoperability-to-the-Polycom-Trio/t... I have a question about the difference with...
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