VVX 600 No Longer Pairing with VoxBox
I've been using a Polycom VoxBox speakerphone with my VVX 600 phone (connected via bluetooth) for several months now, but just in the last couple of days I haven't been able to connect the VoxBox to...
View ArticleVVX 250 OBi Edition 6.3.1 - upload background picture
I'm trying to upload a custom background image to a new VVX 250 OBi edition v6.3.1 I see no option to upload an image on the OBi web portal (including Expert), the direct web portal from the phone's IP...
View ArticleVVX250/350 Stopped Working With Google Voice
Software version 6.3.1.1 on both phones. Google tells me it's a Polycom problem, I believe it's there problem. Provisioned phpones display "Call Error The requested service is not available at the...
View ArticleVVX 411 disconnects when computer goes to sleep
We have a large deployment of VVX 411 phones. Only one phone has issues so far. It will disconnect from the network if the computer attached to the PC port goes to sleep or is powered down. When that...
View ArticleMaximum Power of VVX311 and VVX 401.
Hi,What is the maximum power consumption of VVX311 and VVX401 when connected to PoE switch? Thank you.Sinjo
View ArticleTrio 8800 issues registering to CUCM
I am using a deplyoing trios 8800 at a new site and registering to the CUCM Phone lines are being configured as Line2 - Line1 is Skype I am having issues where by it registers to the CUCM and...
View ArticleSSDuo Software Upgrade
I didn't notic the previous information. After upgrading the software via Utilities > Software Upgrade > Polycom Hosted Server, "UC Software Version 4.07.4180" is showed now. Does it mean the...
View ArticleVVX250 - FTP or other protocol client
Can you use an FTP or other protocol client to view or modify the phone's file structure?
View Articlehoteling on VVX phones no attendant
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><User_CONFIG><OVERRIDES prov.login.localPassword="111111" reg.2.displayName="testkjj testkj"...
View ArticleTrio exchange disconnection on calendar event cancellation
Hello, I have a Trio 8800 fw 5.9.0.11398, generic profile, integrated with OTD. I am using OTD integration with service account and passtrough authentication. My exchange server on the Trio is...
View ArticleAdjust/Disable Microphone Gain on Trio 8800?
Hi there, our organisation has a meeting room configured with a Trio 8800 set in Skype USB Optimized Mode, paired with a Group 500, which is connected to a Ceiling Microphone Array. We're using this...
View ArticleDisplay hangup reason on the VVX 601
Hi, I'm currently evaluating the VVX 601 before deploying a bigger number of phones. One issue that I found is this: When the pbx hangs up a call because the called number is busy or invalid, I do not...
View ArticleVVX411 ,UC Software Version=6.0.0.4796 ,...
Hi, We have a few VVX411 phones out in the wild, they are getting ghost calls so I've had a poke about & found the 2 lines:voIpProt.SIP.requestValidation.1.method="source"...
View ArticleSoundStation Duo - disable http
HiCan I disbale http for web access and use only https???
View ArticleHow to use Polycom Trio 8800 with Webex and Calendar integration
Hi, I have a Polycom Trio endpoint registered to Cisco UCM and I have the latest firmware 5.9 installed on Trio. My customer wants to integrate the Trio conference phone to webex so to connect easy to...
View Articleconsistent calls (multiple at same time) to the Polycom
Our Polycom Trio 8500 is receiving consistent calls (multiple at same time) to the Polycom. Up until 12.21 the calls were coming from 200@IP_Polycom. These have know stopped and calls are coming in...
View ArticleCustom certificates, Mutual TLS, and Soundpoint
Hi, I know that SoundPoint is basicalluy dead, but we have a lot of these out there and want to improve security. So far we are unable to get mutual TLS authentication to work with self-signed...
View ArticleMACADDRESS-cutom.cfg is read and applied by all phones not just the targeted MAC
Phones: VVX501 (Skype for Business) (BToE)UC Version: 5.9.0.9373Provisioning distribution: FTP server I have a strange problem where phones do apply a config file which is not destined for their MAC...
View ArticlePolycom Trio (Visual+) dial plan / digit map (SIP with IP)
Hi, Trio and Visual+ Firmware: 5.9.0 AB I'm using a Trio registered (SIP) to A Video Border Proxy.Everythings working fine, except for making SIP calls with a specific uri including an IP address. The...
View ArticleHoteling ( User Profile ) OverRiding Fails at first Line
i have problem with Hoteling user registration .when i register user at second line,phone registers it successfully, but when i do to first line it fails somehow.this is my file format i send to phone...
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