VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?
With the VVX 601, UC 6.0.0.4796, I am getting "ghost calls" from 100 1001 etc. on a regular basis. I don't have a firewall that allows me port restrictions to just the SIP provider and I was wondering...
View ArticleLDAP Queries Flooding Network
Hello,I have several Polycom Soundpoint IP 550 phones that are making queries to IP address 0.0.0.36, port 636. These are flooding our network and I can see the requests in my firewall logs. Responder...
View ArticleIP 430 not booting after change in DHCP server
Hi All, first time poster as this is he first time I have encountered a problem I have been unable to solve. I have a flat network. I had Windows servers running my DHCP (various versions throughout...
View ArticlePolycom Trio 8800 Microsoft Teams Hybrid Line Registration
If I understand correctly the Polycom Trio 8800 with Software Version 5.9.0 AD does not support Hybrid Line Registration with the Microsoft Teams Profile, only with the Skype for Business Profile.Is...
View ArticlePolycom Soundpoint 335 and TLS 1.2
Hi, I have some polycom 335s that we are trying to provision with TLS 1.2. Is this possible? Works with 1.0 but we are not sure if the 335s support 1.2. I have looked throught the forum and have not...
View ArticlePolycom 8800 and Visual+ not working
Hi All, I'm new here and was wondering if you guys can help me with this setup. I have a new Polycom Trio 8800, Visual+ and Logitech C930e that I want to set up for video conferencing. The 8800 has...
View ArticleBusy lamp field call information from other lines
Hi, I have a polycom VVX411 and the busy lamp fields shown are working fine, I can pickup calls and see statuses etc, but I can't see any information about who is calling the busy lamp field lines. On...
View Article[Software] VVX UC Software 5.8.5.1256 RTS20 was released
Hello all, we just released VVX UC Software 5.8.5.1256 RTS20. Polycom Unified Communications (UC) Software 5.8.5 is a maintenance release for OpenSIP and Skype for Business deployments. These release...
View Article[Software] UC Software 4.0.14.1580 RTS26 rev G
Hello all, we just released VVX UC Software 4.0.14.1580 RTS26 Rev G Security UpdatesSee the Polycom Security Center for information about known and resolved security vulnerabilities. Polycom UC...
View ArticlePaging puts active call on hold.
Phone InformationPhone Model VVX 410 Part Number 3111-46162-001 Rev:A MAC Address 64:16:7F:94:F8:B7 IP ModeIPv4IP Address 172.16.16.239 UC Software Version 5.6.1.1740 Updater Version 5.8.1.0055i have...
View ArticleSoundstation IP 5000 bootlooping after firmware update
I've recently obtained 2 IP 5000 conference phones. After a little tinkering I've managed to provision one successfully, howeer I'm now trying to provision and register the second and have encountered...
View Articleproblems after moving VVX 500 to wireless (requiring frequent restarts)
I have the following: VVX 500 S/N: 0004f2c47caf Assembly: 3111-44500-001 RevA Software version: 5.8.3 P/N 3150-11530-583I recently moved offices (I work remotely), and had to switch from ethernet(with...
View ArticleIP 5000; Unable to make outgoing calls
Hello, I am working with an IP 5000, but am not very familiar with the finer details of its functions. With the aid of Mitel/ShoreTel customer support I was able to get the phone set up well enough to...
View ArticleCalls issue from External
Hi, Someone tell me, I have issue in my one extension that this extension could't receive calls from external numbers. But it work properly in internal like I can call and receive from this extension...
View ArticleSoundpoint IP 331 - PoE Pins?
Hello community readers, I am trying to setup my new Soundpoint 331 and my 24V PoE Injector is not working. Right now, I am powering the phone using 24V PoE connected to a DC cable into the DC Port,...
View ArticleVVX411 Can't access messages
Hi, I am running into a problem where when I press my message button or try to access my messages through the home screen, it will call the message center for a split second and then end the call....
View Article[Software] ObiEdition 6.4.0.2 was released
Hello all, we just released the 6.4.0.2 Version of the VVX Obi Edition. VVX 450 OBi Edition Software 6.4.0.2 (Non-Background update enabled device)Release Notes (PDF) 28.6 MBAug 06, 2019 VVX 450 OBi...
View ArticleVVX 401 - Enabled Call Forwarding but calls are not forwarding
Hello, we have enabled Call Forwarding to an outside number (cell phone) when there is no answer after 4 rings. However, the calls are not being sent to this outside number and clients are unable to...
View ArticleVVX 401-Choppy voicemail
Hello, We are having an issue where multiple users in our company are having issues with their voicemail. On a recorded voicemail when called, the voicemail sounds choppy. Is there a way to resolve...
View ArticleVVX 401 Shared line auto off hook by Handset
Hi,I have VVX 401 with 26 share line and registred in braodsoft platform.UC Software Version 6.0.0.4796Only on two line (6 and 25) when incoming calls are coming we are not able to answer the call just...
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