I've been using a Polycom VoxBox speakerphone with my VVX 600 phone (connected via bluetooth) for several months now, but just in the last couple of days I haven't been able to connect the VoxBox to the phone. I've reset the VVX 600, updated the firmware (5.9.3.2489 is installed on the phone), reset the VoxBox, updated the firmware (1.0.03.0002 is installed, and the VoxBox Companion says that's the current version), factory reset both devices, and still can't get them to pair or even get the VVX 600 to show the VoxBox as an available bluetooth device.
I can pair the VoxBox with my iPhone XS Max without any issues, and I can pair the VVX 600 with a Plantronics W740 headset and a Plantronics Voyager Legend, but can't get the VVX 600 to recognize the VoxBox for some reason. Any help is appreciated. Thanks!