I am using a deplyoing trios 8800 at a new site and registering to the CUCM
Phone lines are being configured as Line2 - Line1 is Skype
I am having issues where by it registers to the CUCM and immediately unregisters.
there are other trio 8800 at other sites that are getting registered to the same CUCM - All the working trios at other sites and non working trios have the same firmware
UC Software Version
5.7.2.3205
The error on the logs i seem to get it
----------------------
0717175343|cfg |*|00|Prov|Finished updating configuration 0717175343|cfg |*|00|Prov|Starting to provision 0717175343|cfg |*|00|Prov|Starting to update 0717175343|copy |*|00|Server '10.112.100.57' said 'phoneservice/configfiles/64167f7697bd/contacts/64167f7697bd-directory.xml' is not present 0717175343|clist|4|00|dbSet::srv2mem:'64167f7697bd/contacts/64167f7697bd-directory.xml' File transfer failed, trying to get local file 0717175344|app1 |*|00|SoRegistrationEventLast - new AppRegLineC, szUser = 7326962 0717175344|sip |*|00|Sip Register Usr:7326962 Dsp:Phone Line Auth:'7326962' Inx:1 0717175344|app1 |4|00|AppPhoneC::OnEvReg - Ctx [1] Registered [0] 0717175344|app1 |4|00|AppPhoneC::OnEvReg - Ctx [1] Registered [0] 0717175344|copy |*|00|Server '10.112.100.57' said 'phoneservice/configfiles/64167f7697bd/contacts/000000000000-directory.xml' is not present 0717175344|clist|4|00|dbSet::srv2mem:'64167f7697bd/contacts/000000000000-directory.xml' File transfer failed, trying to get local file 0717175344|copy |*|00|Server '10.112.100.57' said 'phoneservice/configfiles/64167f7697bd/overridesProfile/64167f7697bd-phone.cfg' is not present 0717175344|cfg |4|00|Prov|cfgProvStatusSet: error code '22' respCode '404' desc '64167f7697bd/overridesProfile/64167f7697bd-phone.cfg' 0717175344|cfg |4|00|Prov|File transfer failed due to curl error code:22 and respCode:404 0717175344|cfg |4|00|Prov|provStatusCbSynced CfgProvTransferringFileResult_CurlError: error code '22' respCode '404' desc '64167f7697bd/overridesProfile/64167f7697bd-phone.cfg' provErrorPopupDisplayed 'F' 0717175344|app1 |4|00|AppPhoneC::OnEvReg - Ctx [1] Registered [1] 0717175344|wmgr |4|00|[findProxy] Invalid proxy mode '8' specified to find the proxy 0717175344|wmgr |4|00|[sendXMLObject] Proxy connect result '0' 0717175344|copy |*|00|Server '10.112.100.57' said 'phoneservice/configfiles/64167f7697bd/license/000000000000-license.cfg' is not present 0717175345|copy |*|00|Server '10.112.100.57' said 'phoneservice/configfiles/64167f7697bd/license/64167f7697bd-license.cfg' is not present 0717175345|cfg |*|00|Prov|Setting device parameters from configuration files. 0717175345|sip |*|00|Sip UnRegister Usr:7326962 Dsp:Phone Line Auth:'7326962' Inx:1 0717175345|sip |*|00|SipUserRemove: user 1 being removed. 0717175345|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40> 0717175345|clist|4|00|dbSet::ioRequest:dir=<0> m_status=<true> src=<64167f7697bd/contacts/64167f7697bd-directory.xml> dst=</data/polycom/ffs0/user/64167f7697bd/64167f7697bd-directory.xml> m_sync=<0x10> 0717175345|cfg |*|00|Prov|Finished updating configuration
----------------
can anyone advise what the issue could be here please?