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Soundpoint 331 FreeSwitch TLS Registration failed.

Device : Polycom Soundpoint 331Software Version : 4.1.1.0260I have already checked TLS configuration given in this forum but no luck :(Error Log :  000018.032|sip |2|03|CreateFailOverProxyList : IP 1...

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Disable lldp via configuration file on an Trio 8800?

I got my first Trio 8800 and I´m currently check out how to configure the device. With the default configuration file I for example was able to remove the "SfB logout button". But now I wish to disable...

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Soundstation IP7000 doesn't appear to attempt to register with Avaya Session...

This is a new SoundStattion IP 7000 HomePhone InformationPhone ModelSoundStation IP 7000Part Number3111-40000-001 Rev:PMAC Address64:16:7F:06:56:E3IP Address10.13.10.92UC Software...

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re: NEW MAC Address Prefix and firmware

Hello,  We were at 5.2x split on our provisioning server, and we got in some new phones with the new MAC prefix (64167...) The phones loaded 5.2 - they  might have shipped with later firmware.   We had...

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Ringer Volume

Hi, We have Polycom IP 550 and Polycom IP 670 in our office, these phones always reset their ringing volume when the call ends so we have to remember to change the ringing volume every time before we...

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Soundpoint IP 6000 Boot Issue - Solid LEDs blank display

I have two SoundStation IP 6000 phones that are down.  They are both exhibiting the same symption - when plugged into their POE port, the 3 red LEDs come on solid, but the display is blank and the...

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EFK not working on Polycom SPIP331 with 4.0.11 firmware

Hello,I've upgraded my Polycom SPIP331 phones to the latest available fimware release (4.0.11). After upgrading, EFK stopped working. Here's my config: <efk><efk.efklist...

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Remote reboot of VVX 600s

Hi, I am looking for a way to reboot multiple VVX600 phones. I'm sending a SIP Notify message via a perl script as posted on...

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Polycom VVX Expansion Module and Flexible Line Key

Hello, I have a vvx410 and an expansion module and I  seems to can't find the functinality that I want. Bascically when I press on an line key it will always placed the blf in the next available spot....

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VVX 411 Calendar notification reminder custom tone

Hi there, I have a VVX441 with 5.4.1.17954 FW and I wanted to set a custom tone for the calendar notification. I've uploaded the wav through the config. webapp and you can select this tone as a ringer....

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disabling rtcp on vvx500/400 handset

Am trying to disable rtcp sender reports from being generated by the vvx400 (firm 5.4.4) handset. Can anyone share the configuration parameter required to get this done. Thanks

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Polycom Soundpoint IP331 ringback issue

HiHave a client who has a number of Soundpoint ip 331 sets being used on a Mitel 3300. There is an option on the 3300 on SIP Peer Profile we have enabled(required - Force sending SDP in initial Invite...

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Flexible seating call history

Hi!   Wondered if we have the option for fleaxible seating to overwrite the call history for the host with the guest one. I know in the past this was not possible as the phone is keeping a record of...

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Configuring LED patterns for expansion module

Hello,I have polycom vvx 400/401 that I can not configure the behavior of the LEDs for the expansion module-Green Fixed when the contact that is supervised and available-Green flashing when are station...

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Configuring BLF with paper expansion module. Can't get it to work.

Hello, I am trying to configure a PAPER expansion module with the VVX410 phone.  Before I state my problem I want to disclose that I have been looking around the forums for advice. I have seen this so...

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BargeIn key configuration with Skype for Business

Hello, I have followed the article located at http://community.polycom.com/t5/VoIP/FAQ-Using-Enhanced-Feature-Keys-EFK-macros-to-change-softkey/td-p/6544 Does Barge In function work with Skype for...

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[Software] RealPresence Trio 8800 UC Software 5.4.5 AA Release

Hello all, we are happy to announce the availability of Polycom® UC Software 5.4.5 RevAA, with associated utilities and documents on the RealPresence Trio product support web page for download....

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polycom phones stuck at updating 3111-46161-001.sip.id, please wait

I have a lot of vvx310 that are saying this and phones are dead    What do i do to fix. 

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Soundpoint 650 voicemail

Hello.  Recently, i left work for the weekend, and upon returning the following Monday morning, my message light was flashing.  I went to messages, then signing in with my password, cleared the one (1)...

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Contact Directory AD

Hi All, I'm currently setting up a series of VVX310s running UCS 5.4.4 and was wondering if a walkthrough guide exists detailing how to sync your active directory contacts with the phone's local...

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