Device : Polycom Soundpoint 331
Software Version : 4.1.1.0260
I have already checked TLS configuration given in this forum but no luck :(
Error Log :
000018.032|sip |2|03|CreateFailOverProxyList : IP 1 is '172.17.10.209' on tls port 0 000018.032|sip |1|03|CTcp::Send(TLS) entry for address 172.17.10.209 port 5061 can Connect 1 canFailOver 0 000018.032|sip |2|03|CTcpSocket::CTcpSocket entry Inbound 0 Timeout 120 this 0x94d27700 000018.034|sip |2|03|Open socket 17(0x94d27700) 000018.034|sip |1|03|SetRemoteAddress set SND BUF to 32000 OK 000018.034|sip |1|03|SetRemoteAddress set SEND TIMEOUT to 100ms not OK 000018.036|sip |1|03|SetRemoteAddress OK on try 1 nPort 56229 0x94d27700 000018.038|sip |1|03|Task name tTCPCnt17 000018.038|sip |1|03|CTcp::Send(TLS) exit for address 172.17.10.209 port 5061 can Connect 1 status 1 canFailOver 0 FoundSocket 0 000018.038|sip |2|03|adjustRetransWhenTimerCreated UA Client Non-INVITE REGISTER state 'callingTrying' timeout=65 (0x94d26ae0) 000018.038|sip |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 18.038 sec. 000018.038|sip |3|03|SipStartFailOver 0 000018.064|sip |3|03|SipSetMyStatus 'Online' 0 0 mode 1 000018.064|sip |3|03|SipSetMyStatus 'Online' discarded. No user has presence services available 000018.096|copy |*|03|Server '172.17.10.209' said '0004f2c05aad-directory.xml' is not present 000018.102|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty 000018.130|copy |*|03|Server '172.17.10.209' said '000000000000-directory.xml' is not present 0327122736|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty 0327122737|copy |*|03|Server '172.17.10.209' said '0004f2c05aad.cfg' is not present 0327122737|copy |*|03|Server '172.17.10.209' said '000000000000.cfg' is not present 0327122737|cfg |4|03|Prov|Download of master configuration file failed 0327122737|cfg |4|03|Prov|Trying to boot from existing configuration 0327122737|cfg |*|03|Prov|Finished updating configuration 0327122737|sip |3|03|SipProvisionResync 0327122737|copy |*|03|Server '172.17.10.209' said '0004f2c05aad-app.log' is not present 0327122737|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 0327180100|copy |*|03|Server '172.17.10.209' said '0004f2c05aad-boot.log' is not present 0327180100|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 0327180100|copy |*|03|Server '172.17.10.209' said '0004f2c05aad-app.log' is not present 0327180100|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 0327180104|sip |1|03|MsgSipTcpSocketStatus socket 17 status 0 0327180104|sip |2|03|CTcpSocket::OnSocketStatus socket 17(0x94d27700) bStatus 0 0327180104|sip |3|03|CTcpSocket::~CTcpSocket socket 17 entry for 0x94d27700 0327180104|sip |3|03|CTrans::TCPFail workingServer 1 -> 2 0x94d26ae0 0327180104|sip |3|03|UA Client Non-INVITE REGISTER trans state 'callingTrying'->'completed' by 480 resp 10 timeout(0x94d26ae0) 0327180104|sip |2|03|CTrans:: REGISTER NonInv reTrans ALREADY stopped in 'completed' state at retryCount 0 code 480, timeout=10 (0x94d26ae0) 0327180104|sip |2|03|CTrans::AbandonSockets server 2 entry 0x94d26ae0 0327180104|sip |1|03|Dialog 'idc8a2a101' State 'Trying'->'Confirmed' 0327180104|sip |4|03|Registration failed User: 10070, Error Code:480 Temporarily not available 0327180104|sip |3|03|CUser::OnRegistered Entry for call 0x94d81140 with expires 0 ticks Transport 'TLS' inval Method 2 RROFO 0 0327180104|sip |3|03|CUser::NewWorkingServer user 0 oldServer 0 newServer 0 expires 0 0327180104|sip |3|03|SipOnEvNewWorkingServer User 0, old 0, new 0, expire 0 0327180104|sip |3|03|SipOnEvRegistrarUpdate User 0, index 0, state 0, expire 0, working 1 0327180104|sip |1|03|Dialog 'idc8a2a101' State 'Confirmed'->'Terminated' 0327180104|sip |2|03|CStkDialog::CStkDialog SetAddressLocal Config '10070' <10070@172.17.10.209:0> 0327180104|sip |2|03|CStkDialog::CStkDialog AddressLocal set to Config 0327180104|sip |3|03|CStkDialog::SetAddressLocal localTag set to '' 0327180104|sip |3|03|CStkDialog::SetAddressLocal new address added of 1 0327180104|sip |2|03|CStkDialog::CStkDialog TAG '5E5BD26C-E052B4C5' generated 0327180104|sip |2|03|CStkDialog::CStkDialog local addr '10070' <10070@172.17.10.209:0> Tag '5E5BD26C-E052B4C5' 0327180104|sip |2|03|CStkDialog::CStkDialog exit 0x94d93834 local list size 1 0327180104|sip |2|03|CStkDialogList::CreateDialogObject localTarg usr '10070' 0327180104|sip |3|03|Reg UAC Response: code 480 consecutive Attempts 1 baseTimeOut 60 maxTimeOut 60 exponTimeOut 120 randomTimeOut 41 0327180104|sip |3|03|Reg UAC Response: code 480 new m_nExpire 82 m_nOverlap 0 Trans 0x94d26ae0 0327180104|sip |3|03|CTcpSocket::~CTcpSocket socket 17(0x94d27700) close 0327180104|sip |3|03|SipStartFailOver 0 0327180109|sip |1|03|Client State finished REGISTER (0x94d93540) 0327180111|copy |*|03|Server '172.17.10.209' said 'languages/Website_dictionary_language_en-us.xml' is not present 0327180111|cfg |4|03|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-us.xml 0327180111|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty 0327180111|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in cache 0327180111|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in phone flash 0327180114|copy |*|03|Server '172.17.10.209' said 'languages/Website_dictionary_language_en-us.xml' is not present 0327180114|cfg |4|03|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-us.xml 0327180114|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty 0327180114|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in cache 0327180114|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in phone flash 0327180144|sip |3|03|NoCall::TimeOut500ms 'Registering' m_nExpire == 0 RegisterCall -> Schedule Register listSize 0 lTimeout 0 0327180144|sip |1|03|Shedule 'Register' busyFlag 0 num events waiting 0 0327180144|sip |2|03|new UA Client Non-INVITE trans state 'callingTrying', timeout=0 (0x94d25980) 0327180144|sip |3|03|RegClient:RegClient expire 66 overlap 0 0327180144|sip |1|03|CreateFailOverProxyList : Reg to Domain '172.17.10.209' nPort 0 0327180144|sip |1|03|CreateFailOverProxyList : Domain is in user part 0327180144|sip |1|03|CreateFailOverProxyList : For REGISTER Request nPort 0 0327180144|sip |1|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList for '172.17.10.209' port 0 returned 1 results 0327180144|sip |1|03|doDnsListLookup(tls): result 0 host '' IP '172.17.10.209' port 0 isInBound 0 0327180144|sip |1|03|CreateFailOverProxyList : 'TLS' for '172.17.10.209' port 0 IP 0 is '172.17.10.209' on tls port 0 0327180144|sip |2|03|CreateFailOverProxyList : Exit 'TLS' lookup with 1 IP Addresses 0327180144|sip |2|03|CreateFailOverProxyList : IP 1 is '172.17.10.209' on tls port 0 0327180144|sip |1|03|CTcp::Send(TLS) entry for address 172.17.10.209 port 5061 can Connect 1 canFailOver 0 0327180144|sip |2|03|CTcpSocket::CTcpSocket entry Inbound 0 Timeout 120 this 0x94d27100 0327180144|sip |2|03|Open socket 24(0x94d27100) 0327180144|sip |1|03|SetRemoteAddress set SND BUF to 32000 OK 0327180144|sip |1|03|SetRemoteAddress set SEND TIMEOUT to 100ms not OK 0327180144|sip |1|03|SetRemoteAddress OK on try 1 nPort 58697 0x94d27100 0327180144|sip |1|03|Task name tTCPCnt24 0327180144|sip |1|03|CTcp::Send(TLS) exit for address 172.17.10.209 port 5061 can Connect 1 status 1 canFailOver 0 FoundSocket 0 0327180144|sip |2|03|adjustRetransWhenTimerCreated UA Client Non-INVITE REGISTER state 'callingTrying' timeout=65 (0x94d25980) 0327180149|sip |1|03|MsgSipTcpSocketStatus socket 24 status 0 0327180149|sip |2|03|CTcpSocket::OnSocketStatus socket 24(0x94d27100) bStatus 0 0327180149|sip |3|03|CTcpSocket::~CTcpSocket socket 24 entry for 0x94d27100 0327180149|sip |3|03|CTrans::TCPFail workingServer 1 -> 2 0x94d25980 0327180149|sip |3|03|UA Client Non-INVITE REGISTER trans state 'callingTrying'->'completed' by 480 resp 10 timeout(0x94d25980) 0327180149|sip |2|03|CTrans:: REGISTER NonInv reTrans ALREADY stopped in 'completed' state at retryCount 0 code 480, timeout=10 (0x94d25980) 0327180149|sip |2|03|CTrans::AbandonSockets server 2 entry 0x94d25980 0327180149|sip |1|03|Dialog 'idaf3fcd47' State 'Trying'->'Confirmed' 0327180149|sip |3|03|CUser::OnRegistered Entry for call 0x94d81140 with expires 0 ticks Transport 'TLS' inval Method 2 RROFO 0 0327180149|sip |3|03|CUser::NewWorkingServer user 0 oldServer 0 newServer 0 expires 0 0327180149|sip |3|03|SipOnEvNewWorkingServer User 0, old 0, new 0, expire 0 0327180149|sip |3|03|SipOnEvRegistrarUpdate User 0, index 0, state 0, expire 0, working 1 0327180149|sip |1|03|Dialog 'idaf3fcd47' State 'Confirmed'->'Terminated' 0327180149|sip |2|03|CStkDialog::CStkDialog SetAddressLocal Config '10070' <10070@172.17.10.209:0> 0327180149|sip |2|03|CStkDialog::CStkDialog AddressLocal set to Config 0327180149|sip |3|03|CStkDialog::SetAddressLocal localTag set to '' 0327180149|sip |3|03|CStkDialog::SetAddressLocal new address added of 1 0327180149|sip |2|03|CStkDialog::CStkDialog TAG '3743AD1A-39267EB' generated 0327180149|sip |2|03|CStkDialog::CStkDialog local addr '10070' <10070@172.17.10.209:0> Tag '3743AD1A-39267EB' 0327180149|sip |2|03|CStkDialog::CStkDialog exit 0x94d93540 local list size 1 0327180149|sip |2|03|CStkDialogList::CreateDialogObject localTarg usr '10070' 0327180149|sip |3|03|Reg UAC Response: code 480 consecutive Attempts 2 baseTimeOut 60 maxTimeOut 60 exponTimeOut 240 randomTimeOut 35 0327180149|sip |3|03|Reg UAC Response: code 480 new m_nExpire 70 m_nOverlap 0 Trans 0x94d25980 0327180149|sip |3|03|CTcpSocket::~CTcpSocket socket 24(0x94d27100) close 0327180149|sip |3|03|SipStartFailOver 0 0327180224|sip |3|03|NoCall::TimeOut500ms 'Registering' m_nExpire == 0 RegisterCall -> Schedule Register listSize 0 lTimeout 0 0327180224|sip |1|03|Shedule 'Register' busyFlag 0 num events waiting 0 0327180224|sip |2|03|new UA Client Non-INVITE trans state 'callingTrying', timeout=0 (0x94d25980) 0327180224|sip |3|03|RegClient:RegClient expire 66 overlap 0 0327180224|sip |1|03|CreateFailOverProxyList : Reg to Domain '172.17.10.209' nPort 0 0327180224|sip |1|03|CreateFailOverProxyList : Domain is in user part 0327180224|sip |1|03|CreateFailOverProxyList : For REGISTER Request nPort 0 0327180224|sip |1|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList for '172.17.10.209' port 0 returned 1 results 0327180224|sip |1|03|doDnsListLookup(tls): result 0 host '' IP '172.17.10.209' port 0 isInBound 0 0327180224|sip |1|03|CreateFailOverProxyList : 'TLS' for '172.17.10.209' port 0 IP 0 is '172.17.10.209' on tls port 0 0327180224|sip |2|03|CreateFailOverProxyList : Exit 'TLS' lookup with 1 IP Addresses 0327180224|sip |2|03|CreateFailOverProxyList : IP 1 is '172.17.10.209' on tls port 0 0327180224|sip |1|03|CTcp::Send(TLS) entry for address 172.17.10.209 port 5061 can Connect 1 canFailOver 0 0327180224|sip |2|03|CTcpSocket::CTcpSocket entry Inbound 0 Timeout 120 this 0x94d27100 0327180224|sip |2|03|Open socket 24(0x94d27100) 0327180224|sip |1|03|SetRemoteAddress set SND BUF to 32000 OK 0327180224|sip |1|03|SetRemoteAddress set SEND TIMEOUT to 100ms not OK 0327180224|sip |1|03|SetRemoteAddress OK on try 1 nPort 53609 0x94d27100 0327180224|sip |1|03|Task name tTCPCnt24 0327180224|sip |1|03|CTcp::Send(TLS) exit for address 172.17.10.209 port 5061 can Connect 1 status 1 canFailOver 0 FoundSocket 0 0327180224|sip |2|03|adjustRetransWhenTimerCreated UA Client Non-INVITE REGISTER state 'callingTrying' timeout=65 (0x94d25980) 0327180228|sip |1|03|MsgSipTcpSocketStatus socket 24 status 0 0327180228|sip |2|03|CTcpSocket::OnSocketStatus socket 24(0x94d27100) bStatus 0 0327180228|sip |3|03|CTcpSocket::~CTcpSocket socket 24 entry for 0x94d27100 0327180228|sip |3|03|CTrans::TCPFail workingServer 1 -> 2 0x94d25980 0327180228|sip |3|03|UA Client Non-INVITE REGISTER trans state 'callingTrying'->'completed' by 480 resp 10 timeout(0x94d25980) 0327180228|sip |2|03|CTrans:: REGISTER NonInv reTrans ALREADY stopped in 'completed' state at retryCount 0 code 480, timeout=10 (0x94d25980) 0327180228|sip |2|03|CTrans::AbandonSockets server 2 entry 0x94d25980 0327180228|sip |1|03|Dialog 'idf93c16dd' State 'Trying'->'Confirmed' 0327180228|sip |3|03|CUser::OnRegistered Entry for call 0x94d81140 with expires 0 ticks Transport 'TLS' inval Method 2 RROFO 0 0327180228|sip |3|03|CUser::NewWorkingServer user 0 oldServer 0 newServer 0 expires 0 0327180228|sip |3|03|SipOnEvNewWorkingServer User 0, old 0, new 0, expire 0 0327180228|sip |3|03|SipOnEvRegistrarUpdate User 0, index 0, state 0, expire 0, working 1 0327180228|sip |1|03|Dialog 'idf93c16dd' State 'Confirmed'->'Terminated' 0327180228|sip |2|03|CStkDialog::CStkDialog SetAddressLocal Config '10070' <10070@172.17.10.209:0> 0327180228|sip |2|03|CStkDialog::CStkDialog AddressLocal set to Config 0327180228|sip |3|03|CStkDialog::SetAddressLocal localTag set to '' 0327180228|sip |3|03|CStkDialog::SetAddressLocal new address added of 1 0327180228|sip |2|03|CStkDialog::CStkDialog TAG 'F79C93D8-D3E1961' generated 0327180228|sip |2|03|CStkDialog::CStkDialog local addr '10070' <10070@172.17.10.209:0> Tag 'F79C93D8-D3E1961' 0327180228|sip |2|03|CStkDialog::CStkDialog exit 0x94d93834 local list size 1 0327180228|sip |2|03|CStkDialogList::CreateDialogObject localTarg usr '10070' 0327180228|sip |3|03|Reg UAC Response: code 480 consecutive Attempts 3 baseTimeOut 60 maxTimeOut 60 exponTimeOut 480 randomTimeOut 45 0327180228|sip |3|03|Reg UAC Response: code 480 new m_nExpire 90 m_nOverlap 0 Trans 0x94d25980 0327180228|sip |3|03|CTcpSocket::~CTcpSocket socket 24(0x94d27100) close 0327180228|sip |3|03|SipStartFailOver 0 0327180313|sip |3|03|NoCall::TimeOut500ms 'Registering' m_nExpire == 0 RegisterCall -> Schedule Register listSize 0 lTimeout 0 0327180313|sip |1|03|Shedule 'Register' busyFlag 0 num events waiting 0 0327180313|sip |2|03|new UA Client Non-INVITE trans state 'callingTrying', timeout=0 (0x94d25980) 0327180313|sip |3|03|RegClient:RegClient expire 66 overlap 0 0327180313|sip |1|03|CreateFailOverProxyList : Reg to Domain '172.17.10.209' nPort 0 0327180313|sip |1|03|CreateFailOverProxyList : Domain is in user part 0327180313|sip |1|03|CreateFailOverProxyList : For REGISTER Request nPort 0 0327180313|sip |1|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList for '172.17.10.209' port 0 returned 1 results 0327180313|sip |1|03|doDnsListLookup(tls): result 0 host '' IP '172.17.10.209' port 0 isInBound 0 0327180313|sip |1|03|CreateFailOverProxyList : 'TLS' for '172.17.10.209' port 0 IP 0 is '172.17.10.209' on tls port 0 0327180313|sip |2|03|CreateFailOverProxyList : Exit 'TLS' lookup with 1 IP Addresses 0327180313|sip |2|03|CreateFailOverProxyList : IP 1 is '172.17.10.209' on tls port 0 0327180313|sip |1|03|CTcp::Send(TLS) entry for address 172.17.10.209 port 5061 can Connect 1 canFailOver 0 0327180313|sip |2|03|CTcpSocket::CTcpSocket entry Inbound 0 Timeout 120 this 0x94d27100 0327180313|sip |2|03|Open socket 24(0x94d27100) 0327180313|sip |1|03|SetRemoteAddress set SND BUF to 32000 OK 0327180313|sip |1|03|SetRemoteAddress set SEND TIMEOUT to 100ms not OK 0327180313|sip |1|03|SetRemoteAddress OK on try 1 nPort 49997 0x94d27100 0327180313|sip |1|03|Task name tTCPCnt24 0327180313|sip |1|03|CTcp::Send(TLS) exit for address 172.17.10.209 port 5061 can Connect 1 status 1 canFailOver 0 FoundSocket 0 0327180313|sip |2|03|adjustRetransWhenTimerCreated UA Client Non-INVITE REGISTER state 'callingTrying' timeout=65 (0x94d25980) 0327180318|sip |1|03|MsgSipTcpSocketStatus socket 24 status 0 0327180318|sip |2|03|CTcpSocket::OnSocketStatus socket 24(0x94d27100) bStatus 0 0327180318|sip |3|03|CTcpSocket::~CTcpSocket socket 24 entry for 0x94d27100 0327180318|sip |3|03|CTrans::TCPFail workingServer 1 -> 2 0x94d25980 0327180318|sip |3|03|UA Client Non-INVITE REGISTER trans state 'callingTrying'->'completed' by 480 resp 10 timeout(0x94d25980) 0327180318|sip |2|03|CTrans:: REGISTER NonInv reTrans ALREADY stopped in 'completed' state at retryCount 0 code 480, timeout=10 (0x94d25980) 0327180318|sip |2|03|CTrans::AbandonSockets server 2 entry 0x94d25980 0327180318|sip |1|03|Dialog 'id73cbf743' State 'Trying'->'Confirmed' 0327180318|sip |3|03|CUser::OnRegistered Entry for call 0x94d81140 with expires 0 ticks Transport 'TLS' inval Method 2 RROFO 0 0327180318|sip |3|03|CUser::NewWorkingServer user 0 oldServer 0 newServer 0 expires 0 0327180318|sip |3|03|SipOnEvNewWorkingServer User 0, old 0, new 0, expire 0 0327180318|sip |3|03|SipOnEvRegistrarUpdate User 0, index 0, state 0, expire 0, working 1 0327180318|sip |1|03|Dialog 'id73cbf743' State 'Confirmed'->'Terminated' 0327180318|sip |2|03|CStkDialog::CStkDialog SetAddressLocal Config '10070' <10070@172.17.10.209:0> 0327180318|sip |2|03|CStkDialog::CStkDialog AddressLocal set to Config 0327180318|sip |3|03|CStkDialog::SetAddressLocal localTag set to '' 0327180318|sip |3|03|CStkDialog::SetAddressLocal new address added of 1 0327180318|sip |2|03|CStkDialog::CStkDialog TAG '3942FA26-1F187AA7' generated 0327180318|sip |2|03|CStkDialog::CStkDialog local addr '10070' <10070@172.17.10.209:0> Tag '3942FA26-1F187AA7' 0327180318|sip |2|03|CStkDialog::CStkDialog exit 0x94d93540 local list size 1 0327180318|sip |2|03|CStkDialogList::CreateDialogObject localTarg usr '10070' 0327180318|sip |3|03|Reg UAC Response: code 480 consecutive Attempts 4 baseTimeOut 60 maxTimeOut 60 exponTimeOut 960 randomTimeOut 51 0327180318|sip |3|03|Reg UAC Response: code 480 new m_nExpire 102 m_nOverlap 0 Trans 0x94d25980 0327180318|sip |3|03|CTcpSocket::~CTcpSocket socket 24(0x94d27100) close 0327180318|sip |3|03|SipStartFailOver 0 0327180318|copy |*|03|Server '172.17.10.209' said '0004f2c05aad-app.log' is not present 0327180318|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1