Soundpoint IP 2201 11601 001
My office has 6 of these phones and we are all having problems with our phones shutting of and restarting in the middle of calls. For me it happens when I dial out, i get about 2 minutes into the phone...
View ArticleVVX D60 call forwarding
Pairing VVX D60 with a VVX500 or VVX600 removes the FORWARD ability. Unpairing restores the FORWARD feature. What's up with that??? In a related matter, Jabra and Plantronics work properly and are...
View ArticleVVX 600 Home Screen as idle screen
Hello all Using a VVX 600, is there a way to make the Home Screen the idle screen? UC Software Version 4.1.6.5216 BootROM Software Version 5.1.6.4341
View ArticleCall pickup on the VVX410
We are using 8x8 for our cloud PABX with theVVX410 phones. When a call comes in, we pick up the phone to answer and it continues to ring. We have to dock the handset again and lift it before the call...
View ArticleRealPresence Trio - Enable/Disable Haptic feedback
I have tried searching around and was unable to find any info on enabling/disabling haptic feedback on the Polycom Trios. Doe anyone know of a way to toggle this feature?
View ArticleIP6000 registration error on IPBX WILDIX
Hello, I am a new user of the forum, I have a problem registering an IP6000 in version 4.0.8 on a ipbx WILDIX of which I join the log below.the address of the IP6000 is 10.135.0.9 and the IPBX Wildix...
View ArticleUCS 3.3.5: Line set to register="0" can't be used when SIP URL dialing is...
Polycom SPIP 550UCS 3.3.5 A while ago I disabled SIP URL dialing to avoid caller number displaying as SIP URI.A few days ago I tried to use a line set to register="0".As soon as I pressed the line key,...
View ArticleIP6000 - Failed to get boot parameters via DHCP
Hi all, long term Polycom user but first time poster. My question is regarding an IP6000 2201-15600-001 and a Juniper SRX210 firewall with POE. The phone is plugged directly into a fast ethernet POE...
View ArticlePolycom VVX phones on an 802.1x EAP Enabled Switch fail to obtain DHCP IP...
I am trying to find out the answer to this issue. I have version 5.5.1 running on a VVX 411 and am able to authenticate the phone against my RADIUS server using EAP-MSCAPv2 authentication. The RADIUS...
View ArticleQuestion about TLS and Firmware 5.4.1.17954
I had updated some phones from 5.2.2.0501 to 5.4.1.17954 there was an issue with lines that were using TLS loosing registration. I was wanting to find out if anyone else had experienct this issue as...
View ArticleQuestion about transfering call from desk phone to d60 handset
I am testing some d60's for deployment. I currently have it paired to a VVX 500 running 5.5.1.11526 has one registered line. What I'd like to do, and the video for the d60 seems to indicate you can do,...
View ArticleSoundStation IP 7000 + Cisco MeetMe
Hi guys, Is there a way we can use the Polycom SoundStation IP 7000 with Cisco MeetMe conference? RegardsSteven
View ArticleHow to set up Polycom VVX 400 to default blind transfer?
How to set up Polycom VVX 400 to default blind transfer?Step by step instruction. The goal is to remove warm transfer option complitely.Thank you.
View Articletechsupport.cfg
Where can I obtain this configuration file? If anyone has it, I'd like to look at it.
View ArticlePolycom SoundStation IP 6000
Dear team. i am using polycom ip 6000 and i need key for this device. the device is out of service. key is expiry i thinkfollowing are the details IP6000port no 2201-15600-001SN: 0004F2F84AB9Reg no:...
View ArticleVVX310 Phone rings once and hangs up!
We are using Polycom VVX310 voip phones.When someone calls my phone it rings once and disconnects and the caller gets a fast busy signal. Any solution for that issue ?
View ArticleHow do I connect a USB headset to the VVX 500?
I have a Plantronics Voyager Legend headset and I'm trying to sync it to my VVX 500 phone. After putting the USB in the back of the phone, the headset icon on the phone blinks blue. I have been unable...
View ArticleVVX 5.4.x Delay upgrade / prov.usercontrol
Has anyone been able to get "prov.usercontrol" to actually Work on a VVX 300/400/500?trying on 5.4.4 and 5.4.5 firmware with prov.usercontrol.enabled="1"prov.usercontrol.postponeTime="00:15" however...
View Articleip 550 -i cant reset the phone not with s/n or 456 or anything else
Hello, I got a ip-550 from my cousin . i cant reset the password and i cannot get the phone to work cause ringcenteral cannot update the phone system without it .i tried 456 and 123 or the S/N as...
View ArticleSipCallMake failed
Hi, There is a case for VVX300 sudden cannot make call with following log. Please advise how to troubleshooting the issue. 11:55:23.253 : 172.22.124.33 : INFO : Dec 19 11:55:23 172.22.124.33...
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