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Polycom VVX phones on an 802.1x EAP Enabled Switch fail to obtain DHCP IP address

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I am trying to find out the answer to this issue. I have version 5.5.1 running on a VVX 411 and am able to authenticate the phone against my RADIUS server using EAP-MSCAPv2 authentication. 

 

The RADIUS server is setup to auto assign the VLAN ID back to the Avaya Switch. I have ran multiple traces and can confirm that the phone is authenticated and placed into the correct vlan.

 

All devices start in a static VLAN and if they fail authentication they can be remediated from there. I don't even see the MAC of the phone show up in the 'staging' DHCP scope. 

 

The DHCP server never receives the DHCP request after the EAP portion is complete. I have also plugged in a Windows 10 laptop into the PC port on the phone and it will authenticate correct and does obtain an IP address.

 

I have no DHCP issues if I disable EAPoL autentication on the switch and manually place the phone in the VLAN.

 

During my research I found out that the supplicant on the phone is 802.1x-2004, and older code revs from Avaya only supported 802.1x-2001.

 

The code rev I have running on my ERS 5632 is 6.6.3 and has 2004 support.

 

Any idea why the phone is unable to obtain a DHCP IP after it is flipped into a new VLAN? 


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