SoundStation Duo compatibility with NEC Univerge 9300
Hi,We have a NECUniverge SV9300 PABX and planning to purchase Soundstation Duo. Does the PABX support it? I saw in the documentation, the NEC 8000 series does support the conference phone but NEC 9300...
View Articlereal presence trio 8800 content sharing vscene
hi, I have my polycom trio 8800 connected to "Vscene" through sip and am able to use it within a call on there, However when i go to share content from another device within the meeting i cannot see...
View ArticleVIOP phone
My company recently acquired a different company who had Viop phones set up. We are unable to access the voicemail system as well as change the names that appear when you dial the extension. Does...
View ArticleMultiple Outbound Proxies on Polycom Soundstructure C8
Hello community, Iv'e read this post, but it doesn't contain the 'details' on how to achive this... http://community.polycom.com/t5/VoIP/Multiple-outbound-proxies/td-p/60170 Currently, our Sound...
View ArticleVVX310 to automatically dial a number when the handset is lifted and block...
HiWe have VVX 310 that we want to configure to automaticly dial an extension when handset is lifted but we also need to prevent/block any other numbers to be dialed from that device.Please help if...
View ArticleVVX Contact Directory Wildcard Search
Hello, I am using various VVX phone models and particularly VVX400/410 on 5.3.3. I am using Broadsoft as the VoIP PLatform and I am populating the Contact Directory in polycom via the platform...
View ArticleWeb Interface Access
I am unable to access the web interface using the IP from my Polycom VVX 410. I enter the IP into the browser as instructed in other forums, but my browser gives me the following error: Can't Find...
View Articleposting / uploading private key is a security vulnerability
Technical Bulletin TB37148 describes the way Polycom phones are submitted Certificate Signing Requests (CSR) through the web / provisioning server. In step 3, on page 7, it states "A message ‘CSR...
View Articlehow to initiate CSR with provisioning server
TB37148 describes how to create a Certificate Signing Request (CSR) through the menus on the phone screen. How can this process be automated? Can the provisioning server send a directive to the phone...
View ArticlePolycom Trio 8800
Hi, Just trying to setup Polycom Trio before delivering to the customer. I have read the manual on setting up Skype Says Click Sign in (Button is not there) other option Click settings, Features,...
View Article2 SSIP 7000 with MIM. Setting aux audio output causes both phones to freeze...
Running just one phone on MIM it worked fine in testing, but when we added the second phone, as soon as you select Aux Audio output to get audio out of the MIM RCA jacks, both phones either crash and...
View ArticleDisable server certificate verification for TLS
Hi, I'm trying to enable TLS on my Polycom SoundPoint 335. Is there a way to disable the verification of the server certificate? I'm connecting to a hosted cloud pbx server and don't know the details...
View ArticlePolycom DTMF
Hello Guys, Complete noob here, please bear with me. We use Phonebooth phone service with Polycom 335 phones for our office. We also use CallRail for call tracking. CallRail has a feature where when it...
View ArticleVVX Contact Directory Wildcard Search
Hello, I am using various VVX phone models and particularly VVX400/410 on 5.3.3. I am using Broadsoft as the VoIP PLatform and I am populating the Contact Directory in polycom via the platform...
View ArticleDial 0 for Operator
Hi, In the VVX phones the keypad for number 0 has got OPER written on it. Could someone confirm if there is a config available where we can program button 0 to dial a default extension or configurable...
View ArticleProvisioning Server security
Hello, we use a FTP provisioning server for our vvx 500 phones.It work everything fine. But now i want make the system a littel bit secure. Do polycom have some proposal what we can do? I have try to...
View ArticleAnyone gotten RealPresence Trio to work on ShoreTel Sky PBX?
Hi all, I've been banging my head against a wall trying to get a RealPresence Trio 8800 to work with a client's ShoreTel Sky PBX. ShoreTel says this phone isn't supported by them, but it uses regular...
View ArticleCSR generation form insists on country
When creating a CSR, the form insists that the user specifies a country In many cases this value is ignored by a CA so it doesn't really need to be there. However, it is very tedious for the user to...
View ArticleHave duplicate Pickup soft key
Hello; I have 670's running uc software 4.0.11 and vvx600's running uc software 5.5.0. In my cfg file, I have the following softkey defined. call.directedCallPickupMethod="legacy"...
View ArticleCX 3000 initial configuration
We have a CX 3000 that we are trying to setup for our Conference room. When attached to a PC and attempting to sign in, it just sits at Signing in and never gets anywhere. When attempting to use the...
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