IP7000 and the MIM
OK, not sure if this is the correct place to post this, but here goes. I recently got the IP7000 and the MIM, with the intent to connect the IP7000 into a large room audio system. I have the IP7000...
View ArticleTrio 8800 Registering with Ringcentral Voip
Hi, can anyone help me register Trio 8800 with Ringcentral SIP line.Regards-Randhir
View ArticleFW 5.5
With Polycom 5.5 on VVX 500 or VVX 600 phones, we get a tone every so often while on a phone call. It sounds as if we were being recorded. We use Asterisk as the SIP server. This only started when we...
View ArticleRetrieve voice issue
I bought a branch new soundpoint IP 335 phone today. I manually provisioned the phone and registered it onto my elastix 2.4 server. The phone seems to be working just fine except for retrieving the...
View Articlecontroling Polycom RealPresence Trio IP Kit Konf with controlsystem
hi all i want to know if i could control the Polycom Trio ba a third party control system ( for example Neets, or cue etc) with RS232 or LAN ? thank you and regards Dan
View ArticleHow to Transfer call straight to voicemail on IP 650
Someone please help me. I have been trying to transfer calls straight to voicemail on the IP650 and it wont work.
View ArticleVVX500/600 need expansion?
If there are more than one screen of extension BLF on the VVX500/600, can a user scroll to another screen? Or is an expansion model still needed? Have a user that wants about 30-40 BLFs on their...
View ArticleVVX 310 loses registration with FritzBox whereas VVX 410 works
Hello, I just exchanged three old phones with nice Polycom phones and sadly I am now struggeling with a big problem. I have setup a VVX 410 phone and this works fine whereas two VVX 310 phones make...
View ArticleFlashing Date and Time
HI community,I have Polycom 331's after doing just fine for 9 months they starting dropping off being able to reach the DHCP server for the SNTP. The phones appear to be functioning fine. I have read...
View ArticleTrio 8800 upgrade problem
I have a Trio 8800 product number 2201-65290-018 with firmware version 5.4.0.12197 that will not upgrade. I have tried renaming the upgrade image 5.4.0 Rev AA to sip.id with no luck. I have tried...
View Articlevvx 500 boot problems
I have a new vvx 600. On startup, I get the message: Preliminary Updater, beta use only. 99 seconds until autoboot. after 99 seconds, I get the message Could not download 0004f28593c3.cfg...
View ArticleRange extender for VVXD60
Are there any compatible range extenders for the VVX D60 Wireless Handset?
View ArticleTrio 8800 SIp Line Registration Error
Hi,after updating Trio to latest 5.4.3, Sip Registration is showing error. Log file attached Below. kindly let me know what is the issue. SFB works fine but sip line is not geting registered....
View ArticleTrouble connecting the trio 8800 visual+ to trio 8800
I have a trio 8800 part #2201-65290-018 that I am trying to pair with a trio 8800 visual+ part #2201-66420-001. I have upgraded both via usb stick with firmware 5.4.3. when I plug the visual+ in it...
View ArticleSDP in VVX no Detect DTMF
Hello everyone!! I have problem in my configuration to polycom VVX, in the moment to call a number with AutoAttendant and try digit the extension, no works. I make equal test with yealink and works...
View ArticlePolycom Phone Vulnerabilities
Hi Team we have observed so many Vulnerabilities in our polycom device .we have updated the UC software to the latest oneUC Software Version4.1.1.0731BootROM Software Version5.1.1.0132 But...
View ArticleControlling the update server settings by config
I have an FTP server that provides some custom settings to the phones on bootup. I can get the phones to set their Software Upgrade server type from Polycom provided to Custom and set the IP...
View ArticleUnable to Update VVX 400
Today I decided to try out one VVX 400 with Office 365. To do so, I understand I need to upgrade the phone's firmware. But, I can't seem to get it to upgrade. Below is what happens: 1. I reset the...
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