Call Waiting Beep heard for every call coming to main line, only some users
We have 15 users on Polycom VVX 600s using various versions of UC software. I recently upgraded myself and 3 other users to the most recent software version 5.5.0.20556. Of the 4 upgrades to the new...
View ArticleHow to upload config changes to a phone via the web utility
Hello, I want to customize Flexible Line Key Assignments on a VVX400 phone via the web inteface. I have found several FAQs discussing which parameters I need to use so I think I understand that part....
View ArticleHotDesking with Asterisk PBX
Is there support for HotDesking feature for Asterisk PBX and Polycom Phones? If yes, which phone types?
View ArticleUSB keyboard with VVX phones
Does any VVX phone support USB keyboard? If not, is there future plans to support it?
View ArticleMissed Calls VVX410 and RFC 3326 Support
Can you confirm which versions of VVX software support RFC 3326 "Call completed Elsewhere" tag so that the missed calls list does not include a huntgroup call answered by another party in the...
View ArticleUCS 4.0.11: Get "Error Line:Unregistered" on line that's not supposed to...
Soundpoint IP 550 Rev. RUCS 4.0.11Lines 1-3 : register correctlyLine 4: Not supposed to register: reg.4.server.1.register="0" Note: reg.4.server.2.address="", not used, but I tried setting...
View ArticleSHA2 support for SSIP
Hi, I´m trying to find if SHA2 is supported on SSIP?Found some answers that it should be a Feature Request, as we don´t buy Polycom today but looking into maybe doing it if it supports SHA2, we are not...
View ArticleIP7000 bricked? Won't "load application" and can't "cancel application"
Hello. I'm just trying to determine if this phone is broken (it's all of 2 years old with REALLY light usage). I've already contacted the reseller and they tried to help with the key combination codes...
View ArticleAuthorization Failed - logging in to web client
Hey all, So after my phone was provisioned (Vonage), I lost the ability to login to my phone as the default "456" wasn't working. Found out that Vonage changes this to your account number ... yet, that...
View ArticleIP6000 screen not working and need to upgrade firmware
Hello all. We just switched providers and we need to upgrade all of our phones from 3.3.1 to 4.x.x. Our IP6000 screen is backlit, but the text does not display. This makes it impossible for me to...
View ArticleBLF on VVX Color Expansion maxing at 23 BLFs
I'm current running a Color Expansion UNIT on a VVX 310 running 5.4.4.4281 and for some reason when I'm adding more than 23 users through Broadsoft Client settings the expansion goes blank. I remove...
View ArticlePairing VVX201 with VVX D60
Can I pair VVX201 with VVX D60 running UC software 5.4.3 since I couldnt find the option to enable VVX D60 feature. Kindly advise if VVX201 support pairing. Thank you
View ArticleFeature Profile 42250 - EFK
All; I've read the document on the feature profile 42250 on using enhanced feature keys. In the document on page 1 it mentions that files UCS_EFK-SoftKey1.cfg, UCS_EFK-SoftKey2.cfg,...
View ArticleCreating EFK with list of user names
All; I have a bunch of 670's and what I'm trying to do is create an EFK for transfering callers. I want the user to hit the soft key and then be presented with a list of names that the user can...
View ArticleVVX Extension: choose the keys
Hello there, I would like to know if we could choose the position in the VVX extension module? My first test indicate that, depsite what I wrot in the cfg file on my tftp, it's always the first free...
View ArticleNeed Help With Polycom SoundPoint IP firmware update
I've inherited a Soundpoint IP VOIP phone with an old firmware reversion: 2.5.0. I did a factory reset on the phone successfully, but the phone continues to hang during use. I have to power-cycle the...
View ArticleIP7000 Kaskadieren
Hallo, wir haben ein IP7000 im Einsatz und benötigen für einen neuen Konferenzraum ein weiteres Konferenztelefon. Wir tendieren zu einem weiteren IP7000 mit dem Hintergrund, bei größeren Besprechungen...
View ArticleVVX 411 & Video
Hi, I was wondering if we can use the new USB port to plug a camera and do video conferencing like the VVX 500 & VVX 600? Thanks,Simon
View ArticleVVX 500
My work sent me a VVX 500. Everything should have been configured for use with Fonality, but I kept getting an error message that the line was not registered. The provisioning server information is...
View ArticleSIP notify SIP 500 Error
Hello,we are experiencing a lot of problems with BLF using our SoundPoint IP6XX series.BLF feature randomly stop working with the phone replying with a SIP 500 Internal Server Error message after a SIP...
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