Presence function
Apoogies if this post is in the wrong area - I'm new here. I have 12 Polycom VVX400 phones in a small office on two floors. I had "presence" enabled so that we could each see who was on calls on the...
View ArticleSoundstation IP 6000 Registration Failed 500 Cisco Call Manager
I am having difficulty in getting a Soundstation IP 6000 to register with Cisco Call Manager 9.1I am getting the following on the phone000059.869|sip |*|03|Fast Boot Measurement Point: Ready for Call,...
View ArticleRealPresence Trio Visual+ ethernet settings
Hello, We have a realpresence trio kit that includes the visual+ device. We have everything working so far, however the only issue we have is that the ethernet settings on the visual+ device are set by...
View Articleip7000 reboot loop "application not present"
we have changed our provisioning server's ip address. i went around and updated the provisioning server ip address on 6/7 ip7000 phones all successfully. this particular unit is stuck in an infinite...
View ArticleIs there any way to adjust MIC gain from the phone itself?
Hi, we have VVX 300 phones in our office. Some agents use them with wired headset which do not have a gain adjustment, and some people use wireless headsets with random MIC gain dials on the headsets...
View ArticleInternational calls
Last week I was attempting to make a call to Germany. I dialed 011 to begin as I am accustomed to doing for international calls. I then dialed the number I was given. I was not able to complete the...
View ArticleIP 5000 LAN Inactive
I have an Soundstation IP 5000 that has been working fine for a few months. Today I get a message that the Network is Down and when I check the network status it has LAN inactive. Does anyone know...
View ArticleGroup Paging Failing
Hello,I am setting up a simple page group between three VVX 600 sets and one VVX400 set just to see if it would work for one of our situations. I pretty much left everything default in the sets'...
View ArticleCall list
Is it possible to make a softkey that list all call (missed, called, received) on a vvx410 ThanksMike
View ArticleName the calls on hold
Hello team, I have some VVX300 in the office. Is there any way that when putting on hold, I can see the names of the people I have on hold? For example, I switch from line 2 to line 3. I have 2 calls...
View ArticlePolycom Trio 8800 rebooting
I have a Polycom Trio 8800 that is configured to run against our Skype4B environment and it is in a continual reboot loop. The device was previously working fine, and I have been able to determine...
View Articleincrease the notification of a waiting call
Hello good afternoonI have a problem with my teams polycom, being on call and enters another computer sends an audible tone that entered another call, as I set for that tone is heard louder?Thank...
View Articlehow to interpret and see Tech support info dump
Hello good afternoonmy phone VVX-400 to see the logs, sends me a tech support info dump,As I can interpret this log?0820124803 | pmt | * | 00 | ###### INFO DUMP BEGIN TECH SUPPORT ######0820124803 |...
View ArticleVVS 500 as Standalone
HelloI am thinking about buyine a VVX 500.Can this run as standalone without server? How do I connect it to my tel-system as there are no analog slot and i also did not find a confirmation on...
View ArticlePolycom and Broadsoft Common Group Contact List
Hi Support team, We are using Polycom VVX 400,300,500,600,310,410 IP terminals.Our Network provider is Broadsoft UK. There is contact list called Group Common Contact List on Broadsoft, How we can...
View ArticleIP321 and IP320 for Sipgate.de - Who can help to setup 3 phones in South...
We have the German Sipgate as a provider. Works well on one phone. Unfortunately we are not able to configure the 3 more devices. Who can help? Nothing fancy. Errors: Lines do not register.
View ArticleIP 7000 digit map timeout question
So I have a digit map set to the following on 4 IP7000s[2-9]11|0T|011xxx.T|9[2-9]xxxxxxxxxT|9[0-1][2-9]xxxxxxxxxT|[1-9]xxxT|**x.T I'm having issues with the 10 or 11 digit dial not timing out and...
View ArticleMissed Call directory for shared call appearance on SP 450
We are running 4.0.11.0583 software on 2 Polycom 450s. Each phone has 2 lines with a shared call appearance of the other (not an MCA) Currently when a call comes in to the phones and is answered by one...
View Articleldap corporate directory
I am trying to configure an ldap query to setup a corporate directory. I was given an example to work with. I got it to work, but it also includes former employees. I want to exclude certain OUs or...
View ArticleVVX 600 BLF and transferring calls
Afternoon, New to forum, phone systems and pretty much everything Polycom. I have been doing my homework though and need to find a solution. Is there a way once a call is placed...
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