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Authorization Failed - logging in to web client

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Hey all,

 

So after my phone was provisioned (Vonage), I lost the ability to login to my phone as the default "456" wasn't working. Found out that Vonage changes this to your account number ... yet, that wasn't working either.

 

Called Vonage, and he said you have to access the phone in private browser tab. I did so, and yep ... that worked, weird. The style formatting of the site reverts to normal when incognito whereas if not, the site renders quite oddly.

 

Anyway, so now trying to learn the phone and simply remove all the extension shortcuts from my phone (one user, home office) and add speed dials. I went into the line configuration, added one test, phone rebooted and the new line showed up (among the other 13, ugh. Yet, now when I try to log back in, same issue ... site is rendered all funky and my password doesn't work. Now it doesn't matter If I'm incognito or not.

 

What the heck am I doing wrong?

 

Thanks!

 

Oh yeah, VVX600 if it matters.


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