SPIP335 Line 2 as BLF Key
Hi, Wondering if the second Line key on a SoundPoint IP335 can be used as a BLF key to watch hints generated on the PBX. I don't mean watching another extension state with Polycom's built-in Presence...
View ArticleIs UC 5.4.3.1014 only for Lync/Skype?
The agreement for UC Firmware 5.4.3.1014 says: http://support.polycom.com/PolycomService/support/us/support/eula/ucs/UCagreement_combined_5_4_3.html 1) The use of Polycom UC Software versions 5.4.3...
View Article[Software] UC Software 5.4.4 was released
Hello Everyone, We are happy to announce the availability of Polycom® UC Software 5.4.4, with associated utilities and documents on the Polycom® product support web page (http://support.polycom.com)....
View ArticlePrivacy support using Remote-Party-ID on VVX Media Phones
I have the following invite going out to a VVX 500 (Running 5.4.3 release) INVITE sip:xxx@w.x.y.z SIP/2.0 Via: SIP/2.0/UDP a.b.c.d:5060;branch=z9hG4bK266de59e;rport Max-Forwards: 70 From: "Anonymous"...
View ArticleConfiguring Routers and Network
Hi, we have 2 soundstation IP5000 phones and are having trouble connecting one of them to our network (Get a message on the phone "Network is Down"), the other is connects without an issue. We have...
View ArticleWifi Adapter for VVX 500/600
Hi, i need to order some extra PolyCom handsets for use with my s4b server but they need to connect by Wifi. your Wifi documentation saus to use the Netgear WNCE2001 WiFi Adapter but these have been...
View Articlewhat does feature.autoLocalHold mean?
Hi guys Does anyone know what the config entry feature.autoLocalHold means? I have searched in the old 3.x and new 5.x admin guides but it does not contain it... Does anyone have a reference to what it...
View ArticleDifference between VVX300 and VVX301
Hi, I have gone through the Polycom site several times and read the datasheet for the VVX300 line. I can't seem to find what the difference is between the VVX300 and VVX301. Same goes for VVX310 and...
View ArticleIP7000 - "File System Error : No free space" on electrical reboot
Hi there !I have some issue with my IP7000 phones, I'm always getting the error message "File System Error: No free space" when I electricaly reboot them... When the phone shows this message I have two...
View Articlebackground question phone settings
good morning to allI turn to you with a questionI use this line in my template<Bg> <Bg.color bg.color.selection = "2.1" />...
View ArticlePOLYCOM PHONE - VVX 300/310
I'm new at this position where our office uses the Polycom phones - I'm not familiar w/these phones. The phone, randomly, at least several times a week, reboots itself and sometimes it's in the middle...
View ArticleIP 331 change password via the web interface
Hi community, we have a couple of IP 331 Polycom phones which work absolutley fine. I was doing a vulnerability scan on the network and noticed that all phones were using the default username and...
View ArticleAutoAnswer is picking up while phone is active
Hey Guys,We have run into an issue with Polycom VVX phones auto-answering intercom calls while the device is on another call, and therefor in an active state. These particular phones are VVX500s...
View ArticlePolycom SoundPoint IP 550 v4.0.X - Dual Registration
Hello! I'm trying setup a phone (Polycom SoundPoint IP 550 v4.0.X) to do dual registration with voIpProt.server.# instead of reg. as voIp should be for all lines on a phone. I've got the template...
View Articleflexable linekey issues and expansion bay issues with BLF
I'm having trouble getting consistent results here. I can't get a number of BLF's to work. Here are the relevant config lines:<PHONE_CONFIG><ALL linekey.reassignment.enabled=1...
View ArticleSoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Hi, We are currently moving all clients to a new network behind a new firewall.We the ip phones registers correctly with the Astra Intelligate, and we can make conference calls.. But, however the IP is...
View ArticleIP 650 not checking ftp provisioning server on reboot
As the subject indicates we are using a central provisioning server to host our config files, we have an IP 650 for which we have made configuration changes that is not checking the provisioning server...
View ArticleVVX 500 - soUsbInit: USB features are disabled
Hello, I'm currently deploying some VVX 500 devices, but am unable to get them to recoginse any USB devices that are plugged in. Using version: 5.4.2.2834 I have the following set: <feature...
View ArticlePolycom VXX 500 Configuration
I have a customer who wants me to change the behaviour on 3 of their Polycom VXX 500 phones What they want is for the phone to not answer calls when the handset is picked up. They want the user to...
View ArticleVOIP-108664 in 5.4.2, now I have 2 directory keys...
When I update to 5.4.2, the phone now displays 2 directory keys. Looks like 'fixing' VOIP-108664 causes this as <=5.4.1 doesn't do this. I have the following config softkey.6.enable="1"...
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