I'm new at this position where our office uses the Polycom phones - I'm not familiar w/these phones. The phone, randomly, at least several times a week, reboots itself and sometimes it's in the middle of a call I'm on OR a call coming in. My boss is very upset - when I called the Sales Rep that we purchased from he SUGGESTED I change the "power strip" - he said he was told by Polycom that this could be the issue -- I've never heard of that! Has anyone else experienced this problem? I have the main phone for all the other extensions - but no one else is experiencing this here in the office except one other partner - his office is immediately next to mine.
Could it me a problem with the location of where the phones are? Any help would be greatly appreciated and I've been going "nowhere" with this issue!