IP 450 call waiting tone
Hello, Does anyone know how to enable the call waiting tone on an IP 450? I've looked through the phone menu and can't seem to find that settings anywhere. Thanks.
View ArticleFW update for Soundstation IP 7000
Hi there, Our firewall rules do not allow outbound connections to your FW server but I see the option for running my own server. Can you give me details on what I need to set that up? thanks,-Alan
View ArticleChanging the Provisioning FTP Server
I have spent two days now trying to recover a VVX 410.I have setup a Filezilla ftp server and followed numerous posts on here as to how to setup the phone and the server. To simplify matters:-I have...
View ArticleSet the Msg EFK to be static (always present)
FreePBX 13.0.192.19 including Endpoint ManagerPolycom IP331 phonesUC 4.1.1.0731BootROM 5.1.1.0132 The first horizontal softkey is configured as "Msg" for one-touch voicemail, but it's only available...
View ArticleHow to Update UC software on a VVX311 phone.
Hello, Looking for a set of instructions or a guide on how to update the UC software on a VVX3xx series device. Thank you,Joey
View Article[Software] UC Software 5.5.2 Rev AE for Polycom Trio 8800 and Trio 8500
Polycom® Trio Software 5.5.2 RevAE (5.5.2.11391) for the Polycom Trio 8800 and the Polycom Trio 8500, is live on the Support site. http://support.polycom.com This release of Polycom® Trio Software...
View ArticleConfiguring SIP CX5500
Hello Community, i´ve got a question for you.I take place at this position in September 2017, and now i get information, that we are using a CX5500 Video-Presence and Audio Unit. Last Month we get a...
View ArticleTrio 8800 Low Memory notification
Hello, In my company we have about 10 Polycom RealPresence Trio 8800 deployed. In the past 2 or 3 months we have been experiencing some Audio performance degradation in about %50 of the conferance...
View ArticleAdd Contact to Line Key Through Provisioning Server
Is it possible to add a contact to a phone (VVX 410 running firmware 5.5.1.15937) and have it occupy one of the line keys through a provisioning server? I've been able to manually add a contact to a...
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[Software] UC Software 5.7.0
Hello everybody, we are pleased to announce the UC Software 5.7.0 for both openSIP and Skype for Business. For a full list of features and fixes, please have a look at the Release Notes. New Features:...
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[FAQ] Bluetooth pairing a Mobile Phone to a VVX 600 or VVX 601
Bluetooth pairing an iPhone example:
View ArticlePlay radio/digital radio through Polycom VXX 501's
Hi polycom community,Does anyone know how we can play the radio through our polycom office phones?We used to have it on our old phones but I cant seem to find any info on the internet on how to do this...
View ArticleUnable to pair Visual+ to Trio 8800
Hi, I've got a Trio that pairs to with the Visual+ device but then states that the unit is not connected. Tried the following: - factory reset on both devices- firmware update on both devices-...
View ArticleDisable Group Call Feature
Is there a way to disable the Group Call feature that allows a Polycom VVX 500 phone to press the PickUp button to answer calls to other monitored extensions? firmware version: 5.4.6.4588
View ArticleVVX300 to phone port
I believe this is an RJ9 port. I have a headset that is clearly an RJ45 port and I assume that if I can find an RJ9 to RJ45 cable this will work fine. Can anyone confirm this please?
View ArticleDIAL from Corporate Directory
So I have the corporate directory lookup working in our Windows environment (caveat the Polycom user had to be in the A/D root, not the Users subtree). So I do see that the LDAP query populates the...
View ArticleHow to disable Do Not Disturb button on vvx301
Good afternoon, I have been informed that it is not possible to disable the hardware DND button on this VoIP handset model. Surely that cannot be the case? Has anyone managed to enable this mod please?
View ArticleVVX 410 - import contact directoy to multiple devices
Hi, we have several phone in office and need to load enterprise directory to all the devices. Does 410 support such feature? Their is not usb port to upload the xml file on the device? Thank you
View Articlepick up a call from my phone
Hi all,I have a Polycom VVX 400.I would like to know if I can pick up a colleagues line from my station (say if they are on a different call). I looked through the manual but didn't find. Probably the...
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[Software] Polycom Trio UC Software 5.5.3
Hello everybody, we are pleased to announce the UC Software 5.5.3.3441 release for both the Polycom Trio 8800 and Polycom Trio 8500. Main Features: Transport Layer Security (TLS) version 1.2Polycom...
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