Polycom SoundStation IP 7000 with NEC SV8100 3way conference
Hi Polycom community,Hope someone can help me out here. I have setup a new IP7000 soundstation with our NEC SV8100 and all working except 3-way conference. I can call both parties, however as soon as I...
View ArticleHow to modify to SIP_Info the ip 5000 via web interface
Hello, I have a Ip 5000 soundstation. The users have some trouble to use the DTMF and i would like to check, and edit the dtmf protocol to put on SIP_INFO.I found some old topics which provide a...
View ArticleVVX 500 corporate directory populating
Hi - after jumping into LDAP and knowing nothing about the hierarchy and such, I finally have a basic setup working with a VVX 410 (sw: 5.4.0.5841). I got stuck for a while because the configuration...
View ArticleVVX601 does not wake up after off hours
Hello,I have a series of VVX601 phones as part of my telephony offering. We have them set for power saving/off hours and the screens turn off as expected. I would like the phones to automatically wake...
View ArticleTrouble with a Ring-All queue
Hello all, I'm setting up a simple call queue for a small customer. They have three Polycom VVX 601 devices. When a call comes in they want all three phones to ring (ring all), then the call will exit...
View ArticleIP7000 Error, application is not present
Hellow Everone, Please help me for the below mentioned error and due to this i am stuck here. "IP7000 Error, application is not present" Prompt response would be highly appreiated.RegardsVirendra P
View Article[FAQ] Polycom Acoustic Fence™
Polycom Acoustic Fence™ Available on all VVX business media phones, the Polycom Acoustic Fence feature enhances background noise suppression when users are using the phone handset or a headset...
View ArticleServer Certificate Common Name doesn't match any of the following
Hi all, I have a client requirement that has Polycom ip331 terminals and it wants to see their communications encrypted in TLS signaling and in the media with SRTP.Since I've never done this before,...
View ArticleVVX 400 BLF on Unify Openscape
Hi,I've looked around a lot and I can't find any information regarding VVX setup with Openscape pabx. I've setup a couple of VVX 400 phones for testing - voice and most features are working fine but I...
View ArticleVVX300 handsfree microphone sensitivity
VVX300 UC 5.5.1.11526 Hi, is it possible to change the sensitivity of the handsfree microphone?? In some cases we want it a little bit louder cause the other side can't hear us clearly. Thank you
View ArticleSoundStation IP 7000 setup for 2 wireless lapel microphones simultaneously
Hello Community, I have the following and wonder if anyone has ever tackled this scenario: Phone Model: SoundStation IP...
View ArticleVVX BLF Programming
I am fairly new to Polycomm VVX programming. I have a freePBX setup and was quickly able to get several VVX410 phones programmed and working. I wanted to go in and start programming the BLF buttons...
View ArticleSNMP on Trio 8800 & Visual+
Hi, We have deployed a number of Trio's 8800 with Visual+ devices (Current Version 5.4.5) but would like to include these into the business Service Management discovery capabilities. These discovery...
View ArticleDowngrade firmware on vvx 310
Hello, Is it possible to downgrade firmware on vvx310? For example downgrade firmware from 5.5 to 5.2 or 5.2 to 4.1? Thanks
View ArticleStoring Asset ID in RPRM alongside the MAC/Serial Number
Hi Has anyone tried to store a company Asset ID in Resource Manager (RPRM 10) alongside the device? We have a company asset register and the processes of procuring and deploying any device will assign...
View ArticleClik here to view.
[FAQ] Troubleshoot Video issues on a Polycom Trio
How to utilize the built in Statistics to troubleshoot Video freezing or slow or poor Video. The Polycom Trio has an inbuilt features which allows users to troubleshoot a Video issue by simply checking...
View ArticleHide Incoming Numbers VVX410
Hi there, We're currently setting up an anonymous listening service and the building that is hosting us requires us to use the Polycom VVX410 phones. As the service is anonymous, we need to find a way...
View ArticletcpIpApp settings not being taken, no errors, can't figure out why.
Hi, I've been trying to figure out why, when some parameters are uploaded, nothing happens. Sometimes I can see the changes, sometimes not. I know there's a lot of reasons why this might be, but a...
View ArticleClik here to view.
[FAQ] Improved Opensip Registration Fail-over Support
Since UC Software 5.5.2 the Polycom Trio supports up to three registrations which the Phone can failover once the main server goes down. This can for example be used with a Cisco Call Manager as...
View Articleregister trio 8800 to pexip
I've got trio 8800 on base profile that I want to register to our pexip mcu. here's the details we have- sip uri- 1234@example.comuser- adminpassword- password1 I've tried putting in all combinations...
View Article