Hello all,
I'm setting up a simple call queue for a small customer. They have three Polycom VVX 601 devices. When a call comes in they want all three phones to ring (ring all), then the call will exit to a cellular phone. My problem is the three devices won't ring at once. Sometimes one rings, sometimes two. Sometimes one device will have the option to pick up or answer the call, but the other two show a call to another device in the queue. I know it isn't a platform issue, since I've been successful with this setup with other devices. Any ideas?