SDK for Polycom CX300
We are Office PBX developers and our customer want to use Polycom CX300 phones with our system. We have CTI software for windows and softphone, and we ready to implement support of CX300 headsets, but...
View ArticlePoly CCX Phone Features
A couple questions about CCX model phones Is there a model of CCX phone that is supported by Microsoft Teams as well as open SIP? What is the model number? Is there a CCX phone that supports wireless?...
View ArticleVVX 150 Obi (Google Voice) - Reboot / Reset after Settings Update
I've had a VVX 150 linked with Google Voice for about a year now. Earlier this week I got the password from Google so I could get into the settings to program the Soft KeysCurrently the Home settings...
View ArticleCannot access the Web Server on my VVX 410 (not an obvious question)
For the sake of me I cannot get my browser to access the Web Server of my VVX 410:In "Advanced settings>Web Server Configuration" on the phone, Web Server is Enabled and Web Config Mode is set to...
View ArticleVVX301 not connecting when connected to main network
Hi, We've got a number of Polycom phones in our office, a mix of VVX301 and VVX411. We had a change in router the other week which knocked 4 of the 5 Polycom Phones off the network.I managed to get one...
View ArticleVVX 410 Update Failure
Trying to update VVX 410 and all updates are failing. The phones appear to go through the process but it does not update when I can finally access the phone's web UI: The software versions are below:UC...
View ArticleWeb Application SDK link broken
Hello It seems all download links to the VVX Web Application SDK has disappeared. The UCS Version 5.3 was the latest version I could find:...
View ArticlePolycom Trio 8500 unable to get IP address
Firmware version: 5.9.4.7038MAC address: 64:16:7F:9E:7B:C6 Hello, we have a Polycom Trio 8500 that just cannot grab an IP address. I have tried manually giving it an address but once it reboots it goes...
View ArticleVVX450 Change Default Transfer Screen
Hello,Is it possible to change the default screen when I press the transfer key to show the lines instead of the dialpad? Using VVX450 on latest firmware 6.3.0.14929. Thank you!
View ArticlePolycom Trio 8500 Zoom Room certificate issue
We are trying to use 8500 as a Zoom Rooms Controller, but we are getting a Security Warning: Untrusted Server Certificate (attached a pic). Software version is: 5.9.4.7038, freshly upgraded. Zoom list...
View ArticlePoly Trio 8800 Corporate Dictionary with Windows AD - Try again
Hey there, i use an trio 8800 with the uc-version 5.9.4.7038.The SIP Account will work perfectly, but the connection to our ldap-server is bringing me to the hell Here are my...
View ArticleC60 not updating Zoom Rooms Client
Hi,I have a number of new C60 units all of which arrived with ZR client v5.0. This is no longer a supported zoom controller version but I am unable to update the client. Have setup the provisioning...
View ArticleHunt Group Limitations Question in VVX D230
Hey Steffen, I have gone through the install guide, data sheet, tech spec, tech guide and new firmware guide but havent found the answer to my question yet and it is holding me back from a bulk...
View ArticlePoly C60 Rebooting on startup
We have 4 C60's and 3 of them keep rebooting on startup not allowing any config. Not able to factory reset.Any one seen this before ?
View Article[Software] Trio UC Software 5.9.5. Rev AA was released
Hello all, we just released UC Software 5.9.5 Rev AA for the Poly Trio Trio 8800 5.9.5.2830 Teams 1449/1.0.94.2020051601 / 2020.14.01.1Trio 8500 5.9.5.2830 Teams 1449/1.0.94.2020051601 /...
View ArticleCan't upgrade polycom trio 8800
0902020202|lic |*|00|Checking license expiry in 86402 seconds 0902093415|cfg |4|00|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path...
View ArticleCCX600 Wizard - Generic Profile
We are building out the provisioning template for the CCX600 for "open SIPs" hone Model CCX 600 Part Number 3111-49770-001 Rev:A UC Software Version 6.2.11.0280 Updater Signature Release We have the...
View ArticleVVX301/VVX501: How to retain IP/vlan info on link flaps or power off/on
Hi Team I have VVX 301 and VVX 501 polycom phones in my network. I am using option 144 to send the vlan information. option polycom_vlan code 144 = text;option polycom_server code 160 = text;Is there...
View ArticleFusionPBX autoconfigure and VVX 230
Hello, We are using a FusionPBX and have it set up to autoconfigure/provision phones. It works fine with the VVX 500 phones we have. We just purhased two VVX 230 handsets and cannot figure out how to...
View ArticleTrio 8500 Daisy Chain
Hi all,Currently i trying to Daisy chain 3 trio 8500. 1 hub and 2 device.Able to pair successfully but after pairing . when the Hub adjust the volume, the 2 device trio is able to adjust the volume...
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