VVX410 BLF Lines
I am using VVX410 VOIP phones with Freepbx 13. I am trying to create additional lines on some phones so some people can tell when others are on the phone. I was able to accomplish that but adding BLF...
View ArticleDND icon does not persist through a reboot
VVX500 and VVX310 Phones UC Software Version 5.8.0.12848 Updater Version5.9.5.13643 Running Asterisk 13/Freepbx 13 system. Background of issue: As a workaround for server side DND, I have the following...
View ArticleIssue with accessing http interface on Polycom SoundStation ip 5000 (firmware...
I have a phone Polycom SoundStation ip 5000 with older Firmware rev 4.4 which im trying to upgrade.For some reason i'm not able to reach this phone via https so I can perform the firmware upgrade.Is...
View ArticleVVX250 OBi Admin Password Not Working
We purchased the VVX 250 phone to work with Google Voice. We realized we didn't purchase the OBi edition. After much research and attempts, I was able to convert the phone from UC to OBi v.6.3.1.0, I...
View ArticleEevry time I changed the VVX310 settings and it reset to default settings...
I'm new guy for the phone configuration task . The previous guy I dont know what he did on this phone and everytime I tried to change the phone SIP server1 and server2 settings to new one then reboot...
View ArticlePolycom IP7000 stuck at boot
Hello,We have Polycom IP7000 is stuck at booting up and hanging up. It constantly shows the Polycom logo with red LED's. I tried to reset it with 1357 but nothing happens. The unit stays with the...
View ArticlePolycom Firmware 5.7 Issues
Our 310Vx phones have recently started updating their firmware. Since the firmware update we are having streaming issues from our Vbrick announcement system. We have been able to confirm the following:...
View ArticleIncorrect firewall ports SIP phones
Dear Community,one of my clients bought a polycom VVX 401 SIP phone and I got some troubles with configuring the ports inside my firewall. I did the configs listed in FAQ...
View ArticleUsing a Conference URI on a shared line
Hi everyone. I need some help. The problem we are having is that "voIpProt.SIP.conference.address" works fine on Private lines, but when we attempt to use it on a line that is Shared, the phone...
View ArticleHow do I disable boot/reboot sound on VVX phones
We would like to disable the sound/tone that VVX phones make when rebooting/booting the phoneWe would like to disabled it in configuration file thru provisioning server.If you can please provide any...
View ArticlePolycom VVX 411 and VVX 311 custom ringtone limitation
Hi, We are trying to add Custom Ringtone into our Polycom VVX 411 and VVX 311. It seem we hit a limit after six custom ringtone. Is there a hard limit on the number of custom ringtone we can load into...
View ArticleChanging VVX Parameters
Brand new VoIP user, so pardon my ignorance here. I've searched through FAQs, but can't find the answer to my specific question. We use VVX 410 and 501 phones with OnSIP. When transfering calls,...
View ArticleVisual Ringing on a VVX 411
In the PDF document Feature Profile 85401 - Accessibility Features on Polycom® Phones, it says "Certain VVX models have visual ringing that enables the screen to flash bright orange for incoming...
View ArticlePolycom VVX phones support for pac files with automatic proxy configuration
We use ZScaler for Internet proxy. Do Polycom VVX series phones support pac files for proxy configurations?
View ArticlePolycom VVX Multicast Passthrough
Hi, We've just got the first batch of Polycom VVX phones for a major telephony refresh, but have discovered that on machines connected via the passthrough port on the phones our multicast streams are...
View ArticleWaiting message for calling party
Hi All, Is there a way to set a waiting message (to be heared by the caller) on VVX410 phone ? Regards, Hussein Alshamiri
View ArticleVVX201 and VVX150 BLF Key Configuration
We have been attempting to utilze the 2-line phones for 1 line with the second line key as a BLF for a ring group or user. However, we are unable to get this to function on the two line phones when...
View ArticleI managed to brick a D60... reset not helping
I am trying to pair a VVX500 running 5.8.3.2414 with a D60 base station/handset. After I realized the PC port on the VVX500 was disabled, I got it to work. But it picked up 192.168.1.31 from DHCP, and...
View Articlepart numbers clarification
Can you please help clarify the difference with these part/product numbers. For Polycom VVX 411 I see the following:3111-48450-0012200-48450-0012201-48450-001 I know 001 is with power, 025 is without...
View ArticlePolycom VVX410 not provisioning
Hi! I have a Polycom VVX410 that is not provisioning to our servers. We have option 66 configured via DHCP. We have this same setup on another client and do not have issues. Just at this client. Can...
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