Corporate Directory on IP 7000 from Kerio Connect
Has anyone experience in setting up the IP 7000 Soundstation to access the Corporate Directory from Kerio Connect through LDAP? I managed to provision the phone properly to the latest boot and firmware...
View Articleeth0 is disabled - LAN inactive but WLAN works - Trio 8800
I have a Polycom Trio 8800. Network was working fine until I provisioned firmware from Zoom.us for the Zoom Room...
View ArticleSoundStation IP 6000 lan port inactive
Buenas soy Nuevo en estos teléfonos me compre este y quiero configurarlo, pero no me da IP en DHCP ni tampoco en IP STATIC como puedo hacer para que mi router lo detecte y así poder configurarloLos...
View ArticlePolycom IP 335 error application not present
During firmware update through TFTP using pumpkin. error applicaton not present error message i got it. Which file need to update in TFTP folder whether split or combined. Any other ways available...
View ArticleSoundStructure C12 for Audio Conference
Dear All,I have Polycom sound station C12 for VC solution I have few question wish to answer me.I can manage it through Soundstructure but I can't telnet on it I don't know User name or password. How...
View Articleplaced call numbers not showing properly (SOUNDPOINT IP335,POE)
Hi, when i see placed call numbers and its not showing dialed numbers properly.its shows CID: 732XXXXXXX(dailed numbers)732 is my number means it showing my number only. Regards,Lakshminarayana
View ArticleHeadsets button doesn't hang-up the call switches between headset and...
Hello, I have several Polycom VVX 601 phones with Skype for Business. Users have connected Jabra 930 (Certified Skype ) USB headsets to the Polycom phone and I can say that they are working fine with...
View ArticleI can not register polycom 8800 with CUCM 11.5
I've read to see if I find something similar to my case but I do not see anything, so I opened a new post. I am trying to register a polycom trio 8800 in CUCM 11.5 but I do not succeed, I already...
View ArticlePolycom VVX411 Fail to Re-register to secondary PureCloud edges
Hi Polycom Community, I am not sure whther this the right place to seek help to resolve re-registration issue with PureCloud secondary Edges. Please advise, Regards Ben
View ArticleVVX301 call lists(missed calls) screen shows sip:6921@5.0.0.83, rather than 6921
Product: VVX 301 DESKTOP PHONE,POE (P/N: 2200-48300-025)Description: polycom VVX301, VERSION:5.9.7.11143In the call list of the VVX301 screen, It shows sip:6921@5.0.0.83 as the calling party, rather...
View ArticleDaisy chain traffic leak or VLAN hop
We are experiencing a strange issue where we've had a Polycom VVX 311 phone reaching out to websites that an end user has navigated to on their PC. Our PC's are daisy chained to the phones and we...
View ArticleVVX 600 DNS not working at all; network down unable to get url pair code
Phone Model VVX 600Part Number 3111-44600-001 Rev:AUC Software Version 5.8.0.12848Updater Version 5.9.5.13643 I am having problems with my phone being able to connect to network. I have tried multiple...
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[FAQ] OoS DSCP Support
Hello all, Poly VVX and Trio phone support differentiated services code point (DSCP) VIa the Web Interface Settings > Network > QoS the Audio RTP, Video RTP or the Call Control can be set for the...
View ArticleUnknown symbol
I have been setting up Polycom XXV500 phones for 5 years. The phones I ordered recently are XXV501 model. I set them up as usual and a symbol I haven't seen before is displaying on the phone screen....
View Article4-way conference on VVX450
Hi, I have a VVX450, firmware 5.9.1 (latest as of this post). I am looking to do a 4-way conference.- I have feature.nWayConference.enabled="1"- When I join the first two participants, I do have a...
View ArticlePolycom VVX 500 Admin password not working
phone MAC:64167f96fcd7version: 5.9.1.0.615i have factory reset polycom 500 but admin password not working , i have tried 456 and tried login using this method as well but none of them working for...
View ArticleVVX 501 polycom Phone : Not able to access WEB page of Polycom
Hello Team, I have Polycom phone and i checked that HTTPS enbaled in Polycom phone But not able to take web access the polycom phone so need your help to fix the issue. This is recently we bought...
View ArticleZoom Phone service with Polycom phones
Any use cases for Polycom phones with Zoom Phone (formerly Zoom Voice)?https://support.polycom.com/content/support/north-america/usa/en/support/strategic-partner-solutions/zoom/zoom-voice.html
View ArticleBlack screen issue with an EagleEye Mini connected to a Visual+ device
Hello, We have a conference room composed of a Polycom Trio 8800, a Polycom Trio Visual+ and a camera Polycom EagleEye Mini. Everything was working like a charm until the last couple of days. The...
View ArticlePtoblem with VVX300 (Network)
Hello, I have a problem with my Polycom VVX300. Screenshot: https://prnt.sc/n95uxsConfiguration phone: https://prnt.sc/n95w58 1001/1001 = Xlite on my PC1002/1002 = VVX 300.. problem 192.168.1.3.. Why...
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