people please it is urgent can someone help me
i have registered on my Polycom vvx 400 phone 2 account different numbers1-st company name Test1 for this account i have 855xxxx number2-nd Company name Test2 for this account i have 833xxx number...
View ArticleLine extensions not correctly working
Phone details: Polycom VVX 400 and 401 HomePhone InformationPhone Model VVX 400Part Number 3111-46157-002 Rev:AIP Mode IPv4IP Address 192.168.1.11UC Software Version 5.9.0.9373Updater Version...
View Article[Software] VVX UC Software 5.9.1
Hello all, we just released UC Software 5.9.1.0615 RTS10 which is a follow up to the previosely released UC Software 5.9.0. It contains the following enhancements: Polycom UC Software 5.9.1 includes...
View ArticleChange the Provisioning User PlcmSpIp within Configuration File
Hello!I am asking if there is a possability to change the standard FTP provisioning User PlcmSpIp within the configuration File? Many Thanks
View ArticleMissing VVX 60D support on VVX1500 host phone
Hello everyone,as noted on VVX 60D product description, the whole VVX line of phones is supported except VVX1500. Recently I purchased VVX 60D system having forgotten to look into compatibility list...
View Article[Software] VVX UC Software 5.9.1 - Microsoft Certified?
Hello, Has this updated 5.9 release been certified with Microsoft for Skype for Business? Did 5.9.0 get certified yet?
View ArticleVVX Wi-Fi Dongle Support
Hello, The 5.9.1 release notes state: "Polycom VVX phones now support Edimax USB Wi-Fi Dongle (EW-8711UTC) along with the Polycom Wi-Fi wireless network adapter."I can only find the EW-7811UTC when...
View ArticlePolycom VVX phone Double call Park
Hello all, I have a strange problem I am hoping to get some help on. Asterisk server with VVX Polycoms attached all works fine except a call park feature if you do it twice. Problem - When you press...
View ArticlePlantronics Voyager headsets continuous ringing
Hello, We have been trying to address a problem w/ a Plantronics Voyager Legend Bluetooth headset continuing to ring after an incoming call has been answered by another phone using Shared Call...
View ArticlePressing asterisk key(*) becomes "10", pound key(#) becomes "11" after a on...
Hi, I have vvx phones (201,310,311) running with uc software 5.6.3. After a call transfer, the phone shows "10" when you hit asterisk(*) key and "11" when you hit pound(#) key. When this issue happens,...
View ArticleNo Audo on VVX D60 with SRTP
I have a VVX D60 paired with a VVX 400.When I disable encryption on the VVX 400, I can make and receive calls with the D60. However when I enable encryption, I cannot hear audio using the D60. The VVX...
View ArticleShoretel Line on VVX 411
I am attempting to have a Skype for Business line and a Shoretel line on my VVX 411. I have configured the Polycom phone and added the SIP Profile to Shoretel, but they wiil not communicate. I get...
View ArticleVVX d-60 not working
Hello, I have paired D-60 with my VVX400 for first time.Also i have registered the handset with the base.I can see that pairing status and base registration is OK,but D-60 seems that is not working at...
View ArticleTrio 8800 - Custom Background image hosting
Hello, I wanted to know if it is possible to host the custom background image within a local file server and if so, how. We want to make sure that if the internet were to go down in our office...
View Article[Software] Trio UC Software 5.8.0
Hello all, we released the latest Trio UC Software. Polycom® Trio UC Software 5.8.0 Rev AA (5.8.0.15024), with associated utilities and documents on the Polycom Trio 8800 and Trio 8500 product support...
View ArticleVVX Phone in reboot loop after firmware
Similarly, our Polycom VVX 600 phones are stuck in an infinite reboot loop (v5.9.1.0615 downloaded from http://downloads.polycom.com/voice/software/UC_Software_5_9_1_release_sig_split) so I wonder if...
View ArticleCombined Received Call List
In our office we are running the VVX 400 series of phones on the latest 5.9.1 software with FreePBX/Asterisk as the back end. Our phones used to display the received calls list combined accross all the...
View ArticleRinger Speed
Hello all. I'm currently working with a few Polycom phones connected to an Asterisk 13.23.1 server. The Polycoms are VVX 601VVX 500IP 501 The ringer speed problem is happening on the VVX series...
View ArticleInterleaving BLF keys from mulitple registrations?
This is more a theoretical question not targeting a single phone or UC version. When using linekey reassignment, you can specify some XML like this:<lineKey lineKey.1.category="Line"...
View ArticleIP 6000 no power
Hello I have a Polycom sound station IP 6000 conferencing phones (S/N 64167F05BC57) that we purchased will no longer power up. I have tried different outlets, cables and nothing I put one of the other...
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