Phone cannot download cfg file from server.
Hi, This all started when we Upgraded Avaya Session Manager to 7.1 and all Our Polycoms IP5000. 7000 an Duo were on a old platform and cant answer any incomming calls. I downloaded the new UC along...
View ArticlePolycom Trio 8800 after software update makes self downgrade
Hello. I got problem with Trio 8800 after upgrading to version 5.7.2 or 5.8.0 .The phone shows that there is newer version of software -5.5.2 and it makes self downgrade over the night. I tried to...
View ArticleLine extensions not correctly working
Phone details: Polycom VVX 400 and 401 HomePhone InformationPhone Model VVX 400Part Number 3111-46157-002 Rev:AIP Mode IPv4IP Address 192.168.1.11UC Software Version 5.9.0.9373Updater Version...
View ArticleVVX 401
Can the VVX 401 be set to use an FTP provisioning server. Our goal is to setup a contact directory and speed dial for internal users. Which we should be able to do with the 00000000000000.cfg file or...
View ArticleHow can I disable the message waiting tone?
How can I disable the message waiting tone on a Polycom VVX300 with UC Software Version 5.8.1.7278 and 5.2.0.8830 I believe it's located in the region.cfg file <se.pat.misc.messageWaiting...
View ArticleHow to hide Contacts on Trio 8500/8800 Home Screen?
I need to hide the "Contacts" icon on the home screen of our 8500 & 8800 Trios. The following cfg (from this forum) file isn't working in regards to "Contacts", everything else appears to be. UC...
View ArticlePolycom phone cannot make calls
Dear Experts, Thank you for reading this thread. My polycom phone cannot make phone calls for unknown reason. The polycom phones used by my co-workers all work fine except mine. When I make a call, an...
View Article[FORUM] Polycom PDMS-SP
Hello all, the Forum for Polycom Device Management Service for Service Providers is => here<=
View ArticleClik here to view.
[FAQ] Daisy chaining a Polycom Trio
Hello all, the Trio UC Software 5.8.0 added a new feature that enables to pair two Polycom Trio's to cover a larger room. Set the network device role.Set Trio to be a Hub (master) or device (slave)On...
View ArticleSoundStation IP 7000 stuck on Saving Configuration
When I change the https server and save, I'm stuck at the "Saving Configuration" box endlessly. Cant seem to reset to default either.
View ArticleCan you enable web interface from the Provisioning Server?
VVX-401 Model Can you enable web interface from the Option-66 Provisioning of a VVX-401? If you can what .cfg file and which entry do you need to adjust?
View ArticleVVX 331 Desktop Phone POE
Hi to everyone, I have this phone at my work. I couldnt find decent technical papers. Is this phone support POE? If it is, which standard (802.1af may be?)And part number is 2201-48350-001 Thanks
View Articlehoteling on VVX phones
can somebody help me to know, whether hoteling works on Polycom phones without broadcom server and if yes then what will be credentials to use for guest login, I have enabled hoteling by...
View ArticlePolycom soundstation IP 5000 with Avaya Aura 7.1
hello, I want to connect a Polycom IP 5000 in an avaya aura network, but the call does not work with 9641 SIP phones. It's a aura 7.1 network and I heard that there was compatibility problem with it...
View ArticleSoundstation IP 6000 - Firmware Update no web interface and one way audio
Somehow (a power hit) the original firmware got scrambled. When we loaded Polycom UC software 4.0.14 for SoundPoint IP, SoundStation IP, VVX 500, 1500 Business media Phones and SoundStructure [Split]...
View Article[Software] VVX UC Software 5.8.3
Hello all, we released UCS 5.8.3.2414 rts29 New Features and Enhancements Polycom UC Software 5.8.3 includes the following new features and enhancements.Wi-Fi Dongle Support Polycom VVX phones now...
View ArticleLimit EFK keys
Its more a feature request, the current limit of EFK Keys is 50, why not 100 like the linekey.x.category? With the expansion module, we want to use the first page BLF fields, second and third page...
View Article8800 with Avaya IP Office
Hello all, Just got a Trio 8800. The version is 5.7.1.4145. The P/N is 3111-65290-001 REV:A The base profile is set to Skye For business The goal here is to use this as our conference phone with our...
View ArticleVVX 300 Series Contact with SIP URI
Is there any way to create a contact that has a SIP URI, which means alphanumerics on a VVX 300 series phone? Not using a provisioning server unfortunately.
View ArticleSlow Dialer on Trio 8500/8800 ?
Hello all, we recently started testing the trio 8500 and 8800 for use as zoom room controllers. - the zoom portion works very well - what users complained about - and we were able to easily reproduce -...
View Article