Opus audio configuration paramaters
Can we get documentation on the opus audio paramaters which are supported on the VVX500/600. It'd be nice to know what the parameters do and their proper values. voice.audioProfile.Opus.Complexity...
View ArticleSchedule auto reboot of a Polycom phone remotely.
Hi, Is it possitle to Schedule auto reboot of a Polycom phone (SoundStructure VoIP) remotely? Thanks in advance.
View Article[Software] VVX UC Software 5.8.1 openSIP
Hello all, we just released the UC Software 5.8.1.6389 and it includes support for the new Polycom EagleEye Mini Camera and important Security and Field fixes
View ArticleSoundPoint / Sound station IP - TLS version
Hello,I'm using Polycom SoundPoint 331/450/650 and Sound station IP 6000/7000. We want to create an LDAPS server for themIs there any document where I can find SSL versions and ciphers for the latest...
View ArticlePairing Trio visual+ with polycom phone 8800
Hi I cannot pair these two devices, both are on the same network and picking up ip addresses. However the visual box just flashes red and when i go into settings on the phone like it says in the...
View ArticleVVX 501 Rebooting on Retrieving a Parked Call
I have a VVX501 on version 5.8.0.12848 that is rebooting on retrieving a parked call. Unsure of why it is happening. What files do I have to post so that the issue can be diagnosed/fixed? I have the...
View ArticleSync or Import Contacts for Trio 8500 from IP office
Hello.We purchased few Trio 8500 for our Ayaya IP office 500 and using it in Genric Mode for confernce room phone without Skype integration. The phone is working fine but we are not seeing any contacts...
View ArticleI need your help!
Hi, I am a developer with SogoTrade. We currently are using the Polycom vvx300 and soundPoint ip 331 models. I am trying to implement a function in the phone system but need your advice to move...
View ArticlePolycom VVX 311 does not display caller's name
The Polycom VVX 311 I use in the office does not display the names of the callers who I saved in the Directories.I have put in their First Name, Last Name and the phone number.1. When I recieve the...
View Article[Software] Trio UC Software 5.7.1 Rev AC
Hello all, we just released our latest Polycom® Trio UC Software 5.7.1 Rev AC (5.7.1.4145) Release. This is a follow up from => here<= Polycom Trio Software UCS 5.7.1 Rev AC is a maintenance...
View ArticleCall Pickup on VVX400 with TCP transport
Hi We seem to be encountering some strange results using native directed call pickup with TCP transport. Using UC Software Version 5.8.0.12848 on VVX400. I have confirmed that the same handset...
View ArticlePolycom Trio 8800 not provisioning
Hi, I wonder if someone could help me out, going round in circles. I set up provisioning server(https), been playing with this for a few weeks. Couple days ago it looked like it was going ok, about...
View ArticlePolycom VVX400 Transfer Key
Hi We require to use *2 as a code to transfer calls on a Polycom, is there a way to programme the handset to use the transfer key(s) to use *2 to transfer? UC version 5.6.0.20009 Thanks in advance
View ArticlePolycom Trio 8800 Call / Mute Status Lights not working
We are evaluating the Trio8800 with our in house system, and while the status lights work during boot up, they do not light during calls, when muted, or ringing. Touching them does toggle the...
View ArticleTrio 8800 Mute/unmute Button Not Functioning Issue
Currently, our RealPresence Trio 8800, it’s mute/unmute button is not working. For now, we only can mute/unmute using screen panel only,right side of the corner mute/unmute Button is Not...
View ArticleDigit Map Issue for Asia site
Hi, Currentry I am trying to configure a digitmap in VVX 310,311,501 & 600 for our beijing site and what ever options I try its adding +1 infront of the 10 digit number and the calls fail but from...
View ArticleLocal Admin Password on VVX450 UC 5.8.0.12848
We recently got in a few of the new VVX450s and when working through the config for UC 5.8.0.12848, I've run across an issue where the admin password is not being changed by my config file. That...
View ArticleMute the "tweedle-ip" tune when VVX or Trio reboot
Has anyone managed to silence the "tweedle-ip" tune the VVX and Trio play on reboot? (It's deafening when the Trio does it!) All my efforts (e.g. se.pat.misc.welcome, up.welcomeSoundEnabled=”0”,...
View ArticleAsterisk RLS appearance on VVX 601 display
Hi! This is my first post and I am very much new to Polycom VVX phone.I just accuire VVX 601 phone and evaluating for our production system, I would appreciate any suggestion or advice! Many thanks to...
View ArticleAvaya 1692 VS SIP
Hello All. I had AVAYA 1692 H323 Conference Phone. Unfortunately Avaya allows only H323 protocol for works. As I understand Avaya 1692 is OEM of Polycom SoundStation IP 4000.I want to connect...
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