Setting MWI to a different extension than phone
I have tried multiple methods to try and set this up and it does not want to work.FreePBX - Hints turned onIP550Phone Ext: 100MWI Ext: 900 The phone works fine but the MWI does not poll extention 900....
View ArticleDo the VVX or soundpoint IP model lines timeout for requesting dhcp?
Hello. We run a wide range of Polycom models and firmwares. For clarity I'll specify the vvx310 connecting via SIP running firmware 4.1.8. My question is whether or not these units will stop trying to...
View ArticleBLF Park orbit Broadsoft
I'm trying to setup blf for parking lot users. I want to be able to park a call and see the status red led on that parked call. and call retrieve from the blf. I've this this on VVX 400 and Polycom...
View ArticleSimulator for older phones - x01 line
I found there's a great simulator for VVX phones and VVX1500.Just wondering if there's an older version for older phones and conf. units - like 501/601/IP-4000 or 450/550/650 HD line at least? Since...
View ArticleVVX600 Provisioning TLS 5-4-2-2834
Hey hey. I've been provisioning the config files for this phones, and a few others. I've managed to set up a good script to provision many parameters, and values fairly easily. The only thing I don't...
View ArticleSSIP6000 DHCP multiple VLAN discovery
I have Soundstation IP 6000s UCS 4.0.10.0568 and am trying to use Custom option code 192 to provide a list of 5 VLAN IDs. VLAN-A=0811+0812+0813+0814+0815; The phone appears to come up reletively...
View Articlepolycom phones SPIP330 and avaya IP office
Hi, have a client with Avaya IP office backend that is able to register the polycom soundpoint IP 330 SIP phones running 3.3.5 firmware. I wish to provision the phones using the UCS 3.3.5 which I have...
View ArticleIP 500/560/670 Intercom auto turn on mic
I am transitioning from an old InterTel TDM PBX to 8x8 cloud VoIP service using Polycom IP 500/560/670's. The old InterTel system intercom function which everyone likes not only turns on the...
View ArticlePassword for two sip servers
We have a VVX 600 running UCS ver 5.4.1.14510. We have line 1 configured with a sip server and it works fine. But then on line 2 we configure a 2nd sip server and as soon as that setting is saved,...
View Articlepolycom soundstation ip 4000 with soundstation premier dcp wall module
I have the above two units, the jack for the phone has a side rim that fits into the phone, but the jack for the ethernet also has this side rim or ridge preventing it from being installed into the...
View ArticleSoundstation IP 7000 touchtone on NEC SV9100
I have been able to set up my IP 7000 on my NEC SV9100, and the voice is working properly. However, I am not able to use touchtone once a call is connected. I have followed the instructions on another...
View ArticlePolycom VVX series
We have recently transitioned to using Polycom VVX series phones (310, 410, 500). I am having some issues with learning the intricacies of the system after having been a long time Cisco user. One...
View ArticleHow to deal with localization files when a single provisionning server serves...
Hello, I've carefully read the document [1].If I'm not mistaken, it doesn't cover how localization files should be organized on a single provisionning server when this server is used by a mix of phones...
View Articledevice certificate: self-signed
Good afternoon we are looking for help to see if we can assist a customer reuse their polycom equipment as they move to a new voip provider. The customers phones are certified as self-signed. We have...
View ArticleVVX Color expansion module lockup issue
Hello. We have many phones deployed with the VVX color expansion module. All of them are working fine except for three phones located in the same office using the same template (its got to be something...
View ArticlePolycom IP6000 integration to a Mitel 5000 phone system
We recently migrated to the Mitel 5000 hosted phone system. The company hosting the phone system can't get the Polycom IP6000 phone to work on the system. Are there any installation/programming tips...
View ArticleTroubleshooting - Or sample cnf files for SoundPoint IP330
Hello! (New Guy) I am playing with a soundpoint IP330, and have gotten it hooked up to my asteriskNOW server.I am able to make calls and everthing, however for my needs, I would like to be able to dial...
View Article[Software]TRIO UC Software 5.4.2 Rev AA has been released
Hello all, We are pleased to announce that the Polycom® UC Software 5.4.2 Rev AA 5.4.2.5262 associated utilities and documents for Polycom® RealPresence Trio™ 8800 only are now available on the Polycom...
View Article[Software] UC Software 5.3.3 has been released
Hello everyone, We are very happy to announce the availability of Polycom® UC Software 5.3.3, associated utilities and documents on the Polycom Product Support web pages (http://support.polycom.com)...
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