IP550 wont redial same number
I currently have an IP550 runningUC Software Version 4.0.7.2514 BootROM Software Version 5.0.7.1284I have checeked the digit map and outgoing call seems to have no issue.My issue arises when I dial a...
View ArticleIP5000 Rev:G vs Rev:H
Question:Why would our phone services have trouble installing a IP5000 when they just installed one 3 months ago?Should they be adjusting the settings of the network to accomodate?orShould I downgrade...
View Articlevvx 500 will not upgrade to new firmware
I have two vvx 500 phones, neither will update to the new 5.4.2.2xx from 5.4.2.0.xi agree to the terms and conditions and it will not reboot.
View ArticleSFB and Standard SIP
Can you provision a VVX 500 to connect to SFB and also to a thrid party SIP service?
View Article4.0.10 update - whats changed since 4.0.9
Hello Polycom Folks,Just curious what changed with 4.0.10 from 4.0.9? Can't seem to locate any documents on it. Thanks,-Iron
View ArticleDaylight Saving configuration
Hi, I have problem in Frace - Paris, with the time change...Those are my actual settings : <tcpIpApp.sntp.daylightSavings tcpIpApp.sntp.daylightSavings.enable="1"...
View Article5.4.2
Trying to create a configuration file for the phones to pull the 5.4.2 D software from Polycoms ftp server but my vendor is telling me it is no longer on that server? Here is where I'm pointing......
View ArticleWhich service should I get for my Polycom phone
Hi, I have a Polycom VOIP phone (simple one, nothing fancy, it says "HD Voice" so I assume that could be the model) that I used to use for work with the sip provider they gave me. Now I want to use it...
View ArticlePolycom IP6000 and Vodafone One Net
Can anyone tell me whether the IP6000 is compatible with a Vodafone One Net system, I have been given conflicting information on this.
View ArticleVVX 410 - how does incoming caller redirect to reception?
On this product, once a caller is in my voice mail, how do they redirect to the receptionist if they got my extension by mistake or need someone else to help them immediately? I've tried pressing 0 or...
View ArticleVVX500 Removing
Hello, In a previous topic: http://community.polycom.com/t5/VoIP/VVX-500-Adding-Ringtones/td-p/18624 The answer was answered with a solution that DID NOT answer the question!!!Excerpt:"Hi all,I think I...
View Articlecheck models and numbers of polycom phones deployed
Hi, Is there any possibility to check the number of polycom phones deployed in an environment and the models. Maybe by running any script or any other option?
View ArticlePolycom VVX 300 url call disabled and line unregistered.
Hello everyone, I have come here as a last attempt to get some solutions to a problem we are having with 3 Polycom vvx 300 phones. They were purchased from BT, and operate on the Ring Central SIP...
View ArticleSecond SUBSCRIBE Half of Original Expires
We are running into an issue where our polycoms are subscribing at half of the agreed Expires. The server accepts the expiration of 3600 seconds, but the device is sending another subscribe after 1800...
View ArticleContact Closure for VVX410?
We are looking for a contact closure device that will work with a Polycom VVX410 so that our dispatchers can utilize a headset with our radio system as well as the phone system. For this to work, we...
View ArticlePolycom contacts directory update without reboot.
Hello, I've tried to find a solution to update the contacts dir on the phone without reboot ( <mac-address>-directory.xml ).I have a polycom IP321 witch is running 4.0.3 Firmware version and I've...
View ArticleVVX 600 audio times out
My VVX 600 seems to time out the audio when I dial into a conference bridge. I'm able to hear all the other participants but no one can hear me. I have to drop off the call and dial back in for anyone...
View ArticleMasking First 4 Digits Dialled
Hi there, We are using a 4 digit prefix password on our PBX to authorize outgoing calls. Unfortunately the 4 digits are being displayed on the Polycom Sound Point IP330 phones when we dial and only...
View ArticleURL call is disabled; Polycom 330 (after moving phone in network)
We are doing inter-department moves, and all the phones are giving "URL call is disabled" errors. We have regular cisco switches, and our VOIP service is hosted by our IP. We started having this...
View ArticleVSAT BASED VOIP SOLUTION
Does polycom provide a solution which works on VSAT based Communication for far end military and other related application thanksSid
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