Hello,
I'm hoping someone here might be able to help as I'm pulling my hair out.
We have a single Polycom IP6000 SIP device. If we dial before hitting the handset button it calls fine. If the users hits the handset button (to get a dial tone) and then dial the digits the call 99% of the time fails.
I believe the digimap could be the issue? We are UK based.
Currently it is
[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|**x.T
It needs to be able to deal with
3 digit ext's, begininng 5,6 or 8
999 calls for emergency
9 for an outside line then 0xxxxxxxxxx (UK mobiles and landlines)
9 for an outside line then 00 for int dial and then country code (1 US, 351 portugal, 48 poland) etc etc
Any help would be greatly appreciated.