Hi everyone,
One of our customers has mutliple VVX600 in use. One each phone, there is the primary line of the user, and about 10 Shared Lines (Shared Call appearance - we are using Broadsoft system) to handle the calls.
Issue is that these phones loose registration mutliple times per day; after a few minutes they are back up and running. This is of course very frustrating for our customer.
Other phones in the office (including VVX-series and IP-series) do not unregister, so there is no problem with the internet access.
We already changed our router, moved to another internet-line,.. without any success.
Phones are on UC 4.1.6-software.
Anyone experienced this behaviour? Should I upgrade to a newer release (meaning: is the bug known? I couldn't find anything about it)
Thanks for your help.
KR
Philip