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Polycom Soundsation IP 5000 is losting register on Call Manager

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Hello guys. I need some help. I have a Polycom Soundsation IP 5000 and a Call Manager on version 8, and I'm registering in the CM but after a time the register is lost and shows in the display on the soundstation that has lost the conection. We've already had the configuration that Polycom ask for us to use with the Call Manager but still after a time she loss the connection. What can it be?


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