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Polycom IP4000 "error loading 0004f2e3c81b.cfg"

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Hello All

 

I have been advised that my unit is no longer under warrenty or supported since 2015

 

We had a power cut a last week and since then the Polycom IP4000 unit keeps looping at start

 

It brings up and DHCP IP within my scope and has a server IP too, the settings are still inside and were not lost, I confirm the patching to network is good and the unit is can ping

 

Whe I turn the unit on it gets the dhcp ip and then goes Updating initial configuration it stays on this page for a long time, over 10 mins

 

It then goes to "could not contact boot server using existing config" and then onto "error loading 0004f2e3c81b.cfg" after this it just loops back to the beggining after 5 or so mins

 

Does anyone know how to get around this?

How to reset this unit to factory default?

 

Thanks in advance

 


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