VVX 401 Will not show redial icon in home screen.

Hello,

I have been trying to get the redial icon to be displayed on a vvx 401, we use a provisioning server to enter config overrides.

In the server's webUI I just have to add to an overrides list 

homeScreen.redial.enable="1"

It will then automatically generate and add this in the config file to push to the phone:

<homeScreen>

    <homeScreen.redialhomeScreen.redial.enable="1"/>

</homeScreen>

When the phones boot without being able to connect to the server the redial icon is displayed in the home screen, but even with no other options selected it will not show up while it can connect to the server.   

All other homescreen icon settings either enabling or disabling such as do not disturb or calendar work fine with this method.

Is there something I may be missing or something else that might be conflicting that disables it?

UC Software Ver.

5.5.2.8571

We are running netsapiens on the server.

Thanks in advance

HH