Hello Everyone,
I am a software and web developer for Reliance Foundry in Canada, and we are currently using Shaw SmartVoice service through fiber. Most of our employee received a VVX400 as phone, and two receptionist phones (VVX 600).
Everything is working fine. We would like to customize the phone's directory. Shaw offers a portal that allows you to manage the phones (<removed>), but even after setting up the directory on that website, the phones seems to don't receive it.
I asked help for Shaw and they told me that they don't know how to set it up, in other words, this feature is then currently unavailable. I can't accept it when I am a developer that can fix that issue. If our carrier can't, I would deeply appreciate in Polycom could provide to me access to the source code, or the ftp of each phone, so then I can manually modify it. And maybe, if I fix it, I can provide the solution for Shaw too.
Thanks in advance.
Armin
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