Enabling Off-Hook for only Line 1
Wondering if its possible to enable Auto off-hook dialing to an internal extension for Line 1 of the phone. If the phone user wants to dial out (Local, LD, etc.) I want them to be able to press Line 2...
View ArticleIP 6000 changed from class b to class a
I recently went to replace a Polycom IP 6000 and the new one just sits there blinking it's red lights. I noted on the label that they changed from class b to class a! What gives? Do I now have to...
View ArticleSoundstation IP 7000 low speaker volume after DTMF update
UC Software Version: 4.0.8.1972BootROM Software Version: 5.0.8.0935I have 2 Soundstation IP 7000 connected through a multi-interface module to act as a single phone. Everything worded fine except that...
View ArticleVVX Series phone DHCP Error
Hi, first time posting. I tried to research other posts, but could not find an answer. I have a brand new VVX501 phone that I purchase on Amazon. SIP version 5.4.1.17954. I am trying to connect to...
View ArticlePolycom VVX 500 video without camera
Is it possible for a VVX 500 without a camera to accept H.264 Video streams? We have an Algo 8039 door box via FreePBX. The VVX 500 can see the camera stream if we plug in a camera, but we were hoping...
View ArticleHeadset Echo Issue with VVX 300
Hello there, We have an AGPTEK Call Center Headset that we want to use with a VVX 300 phone. However, there is a noticeable echo happening when we use it. When I use the headset to call someone else or...
View ArticleVoicemail Issue with VVX 300
We have an end user who is having voicemail issues.She pressed the message button on her phone but it would only let her listen to the first voicemail when she had more than one. She can listen all of...
View ArticleVVX 600 DHCP Options for VLAN ID Not Working
We are currently replacing our CX 600 and CX 3000 Lync Edition phones with the UCS VVX models as Polycom is not longer making phones with LPE. The CX models work perfectly with the VLAN ID and other...
View ArticleRebooting sound station
Hii am facing issue with sound station ip 7000. Error was Error,application is not present
View ArticleIP to IP Voice Calling to another phone on Local Network
I am trying to provide similiar functionality to traditional Key Telephone System. Using VVX411 or 501 series phone. Here is version info on the 411UC Software Version5.5.1.15880Updater...
View ArticleOne time provisioning over http without server
I've searched the docs, forum and Google for a way to do a one time provision but have only found information on doing it manually through the phones web interface and linking it to a provisioning...
View ArticleHow to _dial_ speed dial?
Hello. I am defining entries in {MAC}-directory.xml with a speed dial number. Those entries show up under "Favourites" and can be selected and then dialed. But can i actually somehow _dial_ those...
View ArticleLog file format details?
Hello. I'm looking for detail regarding the log files a VVX produces. This article:http://community.polycom.com/t5/VoIP/FAQ-How-can-change-Logging-Levels-or-use-Syslog/m-p/4741/highlight/true#M590Gets...
View Articlephone cable
I got VVX 301 to use it in the office and connected phone cable, but it doesn't work. What kind of cable do I need?
View ArticleVVX 410 Call History Incorrect
I have two 410's which show the call times in the on-screen history is being wildly incorrect. The current time on both phones is correct, but the history will show things like "February 7th, 2036"....
View Articleflashing warning triangle with US 5.5.1
Phone InformationPhone Model VVX 500Part Number 3111-44500-001 Rev:AMAC Address 00:04:F2:BC:D4:EAIP Mode IPv4IP Address 192.168.1.124UC Software Version 5.5.0.20556Updater Version 5.7.0.18267 In an old...
View ArticleRegarding WX4OO
I brought this phone from a supplier with a contract, but the contract is finish now and I own the phone set but I'll like to used it with an other supplier, but the handset has a passowrd and I don't...
View ArticleTrouble calling out from Line 2 on VVX 401 or VVX 300
I am trying to setup two different extensions on our Polycom VVX401 phone and I can call out from Line one but the extension on line two, though it registers, will not call out. I have tried this also...
View ArticleUnable to establish call with Polycom RealPresence Trio 8800 Conference Phone
Dear All, I have a brand new Polycom RealPresence Trio 8800 conference phone which is registered to Cisco Call Manager 11.x version but the problem is when dialing out from Polycom phone to Cisco phone...
View ArticleSoundstation IP 7000 Multi Interface Module
Hi All, Good Day! Can I use the Multi Interface Module just for a single IP 7000? I will just use the module to use its audio ports to connect to an amplifier/speakers and push to talk microphones...
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