Trio 8800 with Alcatel SIP Environment
Hi, I have a Trio8800 Conference device which was configured with a SIP environment as a open SIP phone the only issue so far that am not able to dial an external line due to the digits limitation (...
View ArticleRegarding BLF provsioning for VVX500/400 etc
Hi Polycom community, I have been working on an issue with our Polycoms, being able to do call pickups. My phone is Phone Model VVX 500 Part Number 3111-44500-001 Rev:A MAC Address 00:04:F2:DC:E4:48 IP...
View ArticleIP 6000 how to Update
Hello, how can i updtae an IP6000 without an internet connection directly from the phone?There is no field to enter the path for the update file. Current software version: 4.0.4.2906 Regards Heiko
View ArticleVVX400 Call waiting doesn't work, BLF beeps when a monitored line receives a...
I'm experiencing 2 very annoying issues with the VVX400.#1 Call waiting doesn't work. If I'm on a call, anyone that calls my extension goes right to voicemail. #2 I have a VVX400 with a VVX Color...
View ArticlePolycom Sound Station IP 7000 during boot logo
My Polycom 7000 hang, during boot logo, with red light indicators.No access by ip, no reaction for reset key combination.Software 4_0_5_release.Is there way to solve the problem?
View Article[SOFTWARE] CX5500 or CX5100 1.2.3 has been released
Product Announcement:UC Software 1.2.3 for the Polycom CX5100 and CX5500 Unified Conference Stations for Microsoft Lync. This release is now posted on the product support web page...
View ArticleVVX300 Serial Port
My apologies if I have posted in the wrong forum. I work in the service department of a two-way radio dealer and have a customer (Cab company) who has recently upgraded their phone system to incude a...
View ArticleVVX 400 Slow/Laggy Dialing when lineKey.reassignment.enabled=1
When lineKey.reassignment.enabled is set to 1, dailing becomes extremely frustrating. I press buttons and it makes sounds/shows up on screen 1-5 seconds later in complete random fashion, causing users...
View ArticleDoes IP7000 support rfc5630 "SIPS" scheme?
I've enabled TLS for my IP7000 and so far my testing seems to indicate that the IP7000 doesn't support or understand the SIPS. scheme. I've upgraded my test unit the new 4.0.11 load. When calling out...
View ArticleVVX phones (VVX500) - How to Remove application button from menu
Hi, I would like to remove "Application Menu button" (Navigation Path is 'Menu > Applications') from all VVX phones. Is there any way or any configuration parametes to remove it?? There is similar...
View ArticlePolycom CX phone 2nd port (user network port) support 802.1x
Hello , for Polycom CX phone , there was a 2nd port for user to connect to LAN .Does CX phone support 2nd port support 802.1x auhentication for user when they connect their laptop to the lan port?
View ArticleAlter/Change Directory entries sort order in VVX
Hi,We are using personal contact directory (using MAC directory.xml) and brodsoft contact directory features on VVX polycomsThe 'Directories' menu (navigation path is Menu/Directories) lists down the...
View ArticlePound(#) to send
Hey guys, I'm trying to setup my auto provision templates for the VVX series of phones. All other brands of phones we certify for our cloudpbx allow # to be pressed after dialing to initate the...
View Articlepush notification is not staying for too long (showing on the display for...
Hello, I saw all of the community messages regarding push notifications and tried all of them. Non of the example worked for me (i don't know how it works for others). Here is my working example curl...
View ArticleAssigning forward soft key on VVX600
For some reason, I've lost the forwarding soft key on my VVX600 phone. The three default keys come up as NEW CALL, DIRECTORY, and DND. How can I add a forwarding key back on my phone from the web...
View ArticlePolycom Contact Directory search by % key
Hi Support team, We are using Polycom contact directory option on Polycom VVVX Phones. If we search the first name or last namein local directory by entring % key in search box it gives us one...
View ArticleVVX 500 expansions module BLF
Hi, Is it possible to add BLF entries on a VVX 500 with an expansion module connected that start on the first position of the expansion module rather than the phone itself? i have added the BLFs from...
View ArticleIs it possible to remove Favorites menu from VVX
Hi, We would like to remove 'Favorites' button from VVX. Currenly, on VVX300/310/400/410, 'Favorites' is listed under Menu/Directories while on VVX500/600, it gets displayed as softkey (button at the...
View ArticlePolycom VVX 400 - Force BLF only on Side Cards
Hi All, I am using a VVX400 on SIP Version 5.3.0.12074 and P/N 3150-11530-530 Boot BLock : 3.0.4.0006 (46157-002)BootL1: 1.0.0.0001 (46157-002)Updater : 5.5.0.13251 The Hosted PBX is Broadsoft and I...
View ArticlePolycom 7000 View Logs
Good Morning all, We have a Polycom IP Soundstation 7000 registered to a broadsoft platform as a third party SIP device. This device seems to lose audio at random times and audio can be regained by...
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