RE: How to setup SLA and SCA Call Hold Reminder Chirp on all SLA and SCA VVX 450
I need to setup Shared Line Appearance(SLA) and Shared Call Appearance(SCA) on my VVX 450 to have multiple phones have a Hold Reminder chirp when a call is put on hold on any SLA and SCA.
View ArticlePolycom VXX 411 internal extension dialing only
Hello, we have a few of these phones running the latest FW and would like to use some of them to dial internal extensions only. These are public facing phones and cant dial any numbers other than other...
View ArticlePoor audio quality on VVX 150 and VVX201 phone when using handset versus speaker
We are currently having an issue with both VVX150 and VVX 201 phones where the audio is chopping when using the handset, but is clear when using the speaker. Any suggestions on what the root cause is?...
View ArticleUnable to answer calls using EHS APP-51
I have a Poly CCX500 running on version 7.0.2.1072 and am trying to use an EHS App-51 cable with my Plantronics C054 headset to no avail. I should be able to pick up calls by hitting the headset button...
View ArticleUpgrading Firmware Via FTP Server
Hi Everyone, We are currently attempting to move our FTP files off of our local application server. The phone I am using for my first test is a VVX 350 running the UC softwareHomePhone InformationPhone...
View ArticleREST API on VVX/Edge devices and restart
Hello!I'm using Polycom Edge E220 ( 8.1.2.1128 software) and VVX 250 (6.4.4.3178).While trying to restart phones via REST API I'm getting# curl -k -X GET -H "Content-Type: application/JSON"...
View Article[Software] Edge B Software 1.1.0 was released
Hello all, we have just released Edge B Software Poly Voice Software Lite version 1.1.0 What’s New Poly Edge B Series IP phones. PVOS Lite 1.1.0 includes the following features:• Customize the Display...
View ArticleReset D230
I was given a couple of, what I believe to be, refurb D230s, and have tried factory resetting them, but they seem to maintain the provisioning values from a previous provider. I have tried to manually...
View ArticleEdge E550 Bottons require lots of force
Hi,I am testing the E550 with zoom. The four large buttons under the display require quite a bit more force than the others to trigger. Has anyone else experienced this?Thank you
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