Poly Rove SIP registration with Metaswitch using Endpoint Pack
Hello Community, I was wondering if anyone here can guide me, i am trying to authenticate my Poly Rove B4 with metaswitch using the SIP PS End Point pack. The rove pack is part of the trial users...
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Poly VVX201 - Screen Capture
Hello Poly Community, this is my first article and I need your help urgently. At the moment we are doing the migration from the skype 3PIP gateway to teams gateway followed by the recommendation of...
View ArticlePoly Trio C60 using VoIP and Teams
I have a Poly Trio C60 and currently we have an on prem PBX we are looking at doing a cloud base VoIP system but are having some challenges getting it work with the VoIP system and Teams. Is possible...
View ArticleSoundStation 6000 & 7000 End to End Encryption with Cisco CUCM
Hello,I am trying to configure Polycom SoundStation 6000 & 7000 with end-to-end encryption using Cisco CUCM for registration and calling. The documentation posted by Poly for the 6000 and 7000 does...
View ArticlePolycom 321
Hello Please help me to fix phone i need update phone beacuse i have error aplication not found i trying everthing from google
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[Software] CCX, Edge E & Trio PVOS 8.1.0
Hello all, we just released PVOS Poly Voice Software 8.1.0 for compatible Poly CCX, Edge E, and compatible Poly Trio phones Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new...
View Article[Zoom] End of Support for Zoom Rooms Controller (ZRC)
Hello all, Our Partner Zoom announced the End of Support for Zoom Rooms Controller (ZRC) for devices running Android 8 and older Operating Systems, impacting Poly Trio 8500 and PolyTrio 8800 when...
View ArticleSoundpoint IP 331 Issue.
I need help.I purchased a refurbished Polycom Soundpoint IP 331, but have not received any instruction manuals. I haven't registered a voip number yet, and before paying to have a voip number, I would...
View ArticlePrevent end user from using Call Forwarding
I have an organization asking me to prevent their end users from being able to forward their calls at the device level. So they are asking me to remove the ability for them to set Call Forwarding...
View ArticleInfo about Authentication password information
Is it normal that in the telephone configuration page (Soundpoint IP 331), once entered and saved the authentication password received by the telephone service provider (12 characters) after rebooted...
View ArticlePolycom Soundpoint Ip 430
Goodevening, I need Help.I have a Polycom Soundpoint IP 430I have found the IP address and I have entered the config page.But I can see only the "general" info.As soon as I try to start to configure...
View ArticleVVX 250 can't communicate via Ethernet at all - DHCP or static IP?
Hi everyone, So the subject says it all - VVX 250 can't communicate via Ethernet at all - DHCP or static IP? No VLANs, no nothing, super simple test setup, even when IP is set to static IP using the...
View ArticleHow to disable caller id strolling vvx300
My clients are mostly call centers, caller ID is very important to them, when a call comes in, the caller id strolls, video is attach to show example, and also need info how to make the caller id...
View ArticleEdge Series Factory Reset and Boot Menu Access
I recently purchased an Edge E350, currently on firmware 8.1.0.12774. I have two scenarios that I need to document: - How do we access the boot menu prior to the phone fully starting up? Example, there...
View ArticleSoundStation IP 6000 - Failure to power on
Hi, We have this issue now with ALL our IP 6000 Stock. No singe unit works.Over last couple of years one by one they ALL failed to power on. Only the 3 LED light are on. PoE or original adapter makes...
View ArticleAdd custom config to VVX after MS Teams SIP Gateway provisioning
Hello After provisioning VVX desk phones with MS Teams SIP Gateway, I have to distribute some other custom configurations.For example :- LDAP Connection as business Phone Book- Language- Speed Dial...
View Article[Software] Poly Rove DECT 8.0.5
Hello all, we just released Poly Voice Software – Lite (PVOS-L) for Poly Rove DECT IP phone. This release covers Poly Rove handsets, base stations, and repeater hardware on firmware version 8.0.5.0002....
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Poly CCX / Simultaneous ringing of a connected USB device
Hello Community, is it possible that when a call comes in, the USB device connected to the CCX also rings at the same time?Our Usecase: In a public area, the telephone and the speaker connected to it...
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Custom dictionary issue regarding Call history/ Chinese characters are apearing
Hi guys, I have a problem regarding VVX 150/ 301 series. We have created a custom dictionary file for the Croatian language and changed the cfg file in accordance with the Polycom instructions and...
View ArticlePolycom VVX Phones frequently display line unregistered message
My Polycom VVX phones (mostly VVX 450 and one VVX 250) display "Line unregistered" errors throughout the day when using end-to-end encryption with OnSIP (cloud PBX provider). When end-to-end...
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