Beep is emitted every two minutes Polycom Soundstation duo
Hello,On my Polycom Soundstation duo, a beep is emitted every two minutes when I call out.The beep sounds like a beep when put on hold.Thank you for your help.
View ArticleTrio 8800 Rest API restart failing
Good evening We're having an odd issue with restarting Trio 8800s using Enoten UDM Pro and also via the Rest API. We can restart the devices from the web interface, but any attempt to restart via the...
View Article'Meet Now' functionality with Teams
Hi there, Just wondering if there is a way to set up my Trio 8800 to use the 'Meet Now' button with the RealConnect service for Teams. Currently, I have 3 lines: Line 1: SfBLine 2:...
View ArticleSoundstation IP 6000 - support for colorblind
Hello,Does anyone know how to change the mute indicator on the SoundStation IP6000? I have a colorblind user that can't differentiate between the talk and mute indicator light. I'd like to change the...
View ArticleVX410, After adding line key, I cannot edit/remove them
I log onto my phone through a web broswer using the phone's IP.I use the "add line key funtion" and add a contact.It shows up on my phone, however I cannot go back to edit those line keys. I cannot...
View ArticleVVX 400: reposition lines
On my Cisco SPA525G2 I define extensions. These are the polycom lines. On the Cisco phone I have a page for easily assigning position of these. How do I rearrange the positions of the lines? Say I...
View ArticleVVX 4**: increase font size of line labels
Some people here cannot read the line labels complaining of smallness. Biggerness would be preferred. How can I double the font face size? I understand this would sacrafice correspondance to buttons....
View Articlerudimentary provisioning server? how to have persistent ringtones
I would like my custom WAV ringtones to be persistent. I do not need all the bells and whizbang of a Provisioning Server. Other than uploading my ringtones over and over again what minimal setup...
View Articlephone web UI for line status?
On my Cisco SPA525G2 there is a page showing the registration status of all my lines. Without physically looking at the VVX 400 how can I see the registration status of its lines?
View ArticleYeastar PBX and Skype for business in parallel
i have polycom trio 8800 with visual+UC Software Version 5.9.0.11421i wanna connect polycom to yeastar pbx ,its will affect skype for business account?or can work together?and what is the best way to...
View ArticlePolycom Soundstation Duo Web Interface displays ????
I have a recurring issue that when I connect to one of my Polycom Soundstation Duo's though an IP address I get ???? for all the menus on the page. They seem clickable, and drop down, but only display...
View ArticleVVX 501 phones - work with Google Voice?
Can VVX 501 and 601 phones be used with Google Voice, perhaps after updating firmware/software? Currently have 20 VVX 50x and a couple 60x phones and wondered if that was a realistic option or not.
View ArticleVVX 300 Fails on last 512 Bytes of Provisioning
Hello, I've got a VVX 300, MAC: 64167F98A946 that we've formatted the file system on. It's currently at version 5.9.7. We use Polycom phones with Jive. The phone doesn't boot, providing 'Application...
View ArticleContact Directory is Out of Order in All Instances VVX 601
I am the admin of our PBX, which I use to provision our phones through Jive. For the last several months, contact directory on each phone doesn't show contacts in alphabetical order, whether by first...
View ArticleSoundpoint IP 7000 Formatted and cannot download cfg file
I file formatted my IP 7000 and cannot get it to FTP into my computer properly to download it's own files for it to repair itself. I cannot access the device from the web server. I setup an FTP and...
View ArticleUpgrade SoundPoint IP 335
I have a bunch of old PolyCom Sound Point IP 335 that I inherited from past employees that have left, they NEVER upgraded or patched them. I am not familar to PolyCom phones how can I upgrade to the...
View ArticleDisable BLF blink on "Early/Alerting"
Hi all, Any Paramater that can be sent to "disable" the BLF blink when a monitored extension is in a "Early/Alerting" (ring) state?The user wants just simple Red when the montitored extension is on the...
View ArticleProgramming Speed Dials on a line key through a config file
Hello,I'm currently using a VVX*50 set of phones running 6.0 firmware on the broadworks platform. I have to deploy a hefty number of phones that all require the same speed dial mapping. I planned on...
View ArticleVVX D230 - RPRM Management
The organization that I work for is primarily a Skype for Business environment utilizing Poylcom VVX 311 endpoints managed centrally with RealPresence Resource Manager. We now have a need for cordless...
View Article[Software] VVX UC Software 5.9.5.0614 RTS10 was released
Hello all, we just released the maintenance release of the VVX UC Software 5.9.5.0614 RTS10 >here< New Features and EnhancementsPoly UC Software 5.9.5 includes the following new feature and...
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