VVX Caller ID from directory
UC ver 5.5.2.9374VVX601 The goal is to have the name information from the directory display on the phone's screen for incoming calls. The directory was setup on the phones using the...
View ArticleVVX Showing IP Addresses in call history
Has anyone ran across the phone displaying ip addresses in the call history? If so any reasoning or fixes ? Did factory reset that did nothing?
View Articleold product
I have a polycom c100 (not cx) that i am trying to set up with my windows 10 pc. It was set up before but the hdd crashed. I went to set up the system again and (i am the 3rd tech to be here since it...
View ArticleSoundStation IP 7000 Error "uses an unsupported protocol"...
SoundStation IP 7000, various versions from V4 up to the newest. Since recent browser updates, IE, Chrome, FireFox, this error happens and I can not get into the phones web interface. I can access...
View ArticlePolycomm VVX 601 wifi connectivity
I rented a phone from Ring Central, the VXX601. Nice device when hard-wired. I was trying to set up for wifi connectivity. At first, I was told by ringcentral to purchase the OBIWIFI dongle and just...
View Articlevvx 501 outbound calls failure
HI,i got a problem here and i need your help.I got 2 brand new VVX501 and using them in BaseProfile "Generic". In our Network we have also VVX401 which working flawless. The Problem of the VVX501 is...
View ArticleUsing multiple IP 7000 with laptop
I travel with my IP 7000 phones and use them in environments sucha as hotels and meeting spaces where I do not have wired ethernet or control over the network. I have 3 IP 7000 phones, two sets of...
View ArticleProblem with web interface access on IP 6000
Hi, i've a soundstation IP 6000 completely reset and clean. When i try to access to web interface, after insterted password (456) the web page is completely CLEAN! No menu, no writing. Bootblock:...
View ArticleEFK - Macro with DTMF failing when using SIP INFO
Hi,I'm trying to define a softkey which will send DTMF during a call.The VVX 601 is configured to use DTMF via SIP INFO only.When the user press the softkey, the VVX only sends one SIP INFO with the...
View ArticleVVX 250 Power Supply tip specs
What is the tip type for the VVX 250 power supply?mm outer diamm inner diamm shaft
View ArticleProblem for connection to web interface Polycom Trio 8800 and 8500
Hello,I have a problem when I try to connect to the web interface of the polycom trio with the ip adress.When I enter the ip adress, I arrive on the web interface polycom but I don't have any...
View Articleinvert view of the camera polycom trio 8800
We have a RealPresence Trio 8800 in the lastest software UC version; 5.5.4.2255.The camera has to go under the screen because the screen is in an elevated position and that is why we have to turn the...
View ArticleOBitalk calls to VVX x50 Obi Edition phones provisioned by Google Voice
Looks like there is no issue with making outbound calls via Obitalk service **9<Obitalk number> or pp(Obitalk number) from the VVX x50 phones provisioned by Google Voice. However, it's NOT...
View ArticlePolycom soundpoint IP 330, Firmware not compatible
I bricked my phone. I upgraded a wrong firmware version to my phone. The phone now boots but can't be accessed on the web browser. Tried to rollback the firmware...it...
View ArticleTrio 8800 not recognized by computer via USB
I have several laptops and polycoms that arent being recognized by USB since a recent windows update. Since the update, when i plug in the USB, it doesnt pull up the file explorer with the...
View ArticleDisable Mute in Intercom for VVX411
I would like to be able to disable the auto mute for intercom call on the VVX411 so that when someone places an intercom call both parties can talk to each other.Phone InformationPhone Model VVX...
View Articleshort and long key press behaviors of BLF in 5.9.0 firmware
I've noticed in the announcement that UC software version 5.9.0 should have Enhanced Busy Lamp Field (BLF) - VVX phones supporting Broadworks Enhanced Busy Lamp Field (BLF) are now able to enable and...
View ArticleVisual+ and Trio 8800 picking up wrong IP address
So we have a number of Trio's and Visual+, the majority of them are working fine. However I've had a few Visual+ and Trio's picking up the wrong IP address: 10.42.0.X I managed to get the Trio's to...
View ArticlePolycom Trio 8800 Generic + Skype4Business
Hello, I would like to use our Polycom Trio 8800 in Generic mode with normal phone number together with Skype 4 Business. Is there any way to use both together? I haven't found a solution yet. Greetings
View ArticleVVX 500 and D60
VVX 500Software Version: 5.9.1.0615 D60Package Version: VVX-D60_DSW-169Firmware Version: P1.5.53 I have paired and registered the D60. I am able to pull up information such as the D60 base station name...
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