Restrict dialing with digitmap
Hello, Is there a way to restrict dialing using the digitmap? What I'm trying to do is restrict a phone to only being allowed to dial 911, and 1 internal EXT. So say the EXT I want to allow is x1415....
View ArticlePolycom VVX 600 Line Unregistered /Reboting
We have several VVX 600 phones. They tend to go line unregistered and sometimes reboot from once to four times a day. 8x8 says our dns must be too slow (Google 8.8.8.8) or that our internet is too...
View ArticlePolycom VVX 600 Line Unregistered / Rebooting Randomly
We have several VVX 600 phones. They tend to go line unregistered and sometimes reboot from once to four times a day. 8x8 says our dns must be too slow (Google 8.8.8.8) or that our internet is too...
View ArticleSoundpoint IP 650 holding does not work
Dear forum members, since 3 weeks we got a Polycom Soundpoint IP 650 and I wanted to bind it to our PBX. It works, I can call with the phone and some functions also work.But when it comes to the "hold"...
View ArticleHow register Polycom Trio 8800 with Call manager Express (CME / CCME)?
Hi,We have 4 conference rooms in our office and we purchased 4 x brand new Polycom Trio 8800. We have Cisco Call Manager Express and need to configure the Trio's with Call Manager Express (Aka CME or...
View ArticleVVX D60 no audio
Dear PolyCom, We are setting up IP telephony at our office and bought a mix of Polycom VVX 250's, VVX 150, SoundStation IP 5000, SoundStation IP 7000 and VVX D60. All devices work fine, with the...
View Articlevvx311 - does it HAVE to HAVE a provisioning server or can the basics be done...
Hi, Trying to quickly see if I can get a vvx311 and soundstation to connect to a talktalk provided mitel cloud service. talktalk refuse to provide support for non mitel equiment but did providesip...
View ArticlePolycom VVX 310 Intercom feature auto answer
Hi Team, We need your urgent help to understand how we can configure intercome soft key and have it replied with auto answer / automaticly replies when the following message comes up, please see the...
View ArticlePolycom VVX - payload size not included in SDP offers
I have this problem with all my VVX phones (VVX 500 and VVX 1500). The "ptime" parameter is not included in SDP offers. I have attached a .cfg file showing that g722's ptime is set to 40 and a...
View ArticleIs it possible to reset the volume back to 50% after every call/ conference...
Is it possible to reset the volume back to 50% after every call/ conference on the Trio? Instead of having to mess with the volume every time a user uses it.
View ArticlePhones Lag on 5.9.2 and 6.0.0
I am not sure what changed in the last two releases of firmware, but something has been introduced that seems to randomly cause phones to become completely unresponsive. Both VVX401/411 and VVX450 seem...
View ArticleHow to fix echo on calls using headset with VVX 400?
I have 1 VVX 400 for my use at home, and when I use a headset, the person I'm speaking to hears an echo of themselves. I've already turned on "Echo Cancellation" with no luck. It sounds similar to this...
View ArticleDefault Password on Polycom IP321 keeps changing by itself
So I have recently bought 2 second hand IP321 phones. They worked fine to start with, entered the default 456 password to get to the advanced settings etc to start provisioning and all was working...
View ArticleVVX 500 VVX 501 call forward
I have both vvx500 and vvx501 phones. Both are on UC 5.7.2.1765. The call forward on the vvx 501 in not working but is on the vvx500. I verified they are using the same settings to enable call forward....
View ArticleVVX411 , LDAP integration
Hi, Apologies to start a new thread but I have searched high and low across the site and internet for any help on this. I am not able to get any LDAP searches on my Polycom phones (works on other...
View ArticleVVX 411 Random Calls
Hi I have a VVX 411 S/W 5.7.2.1765. Recently we changed broadband supplier and we have started receiving calls form numbers like 1000, 999, 333 etc. We are getting about 100 calls a day. There is noone...
View ArticleRequest Failed transfering on Polycom IP 450
I'm having Request Failed errors when transferring attendant calls. the error message I'm getting is: "SoNcasSubEvCallTransfer -> SoNcasSubEvCallHold" I was using version 4.0.8.1688 and tried...
View ArticleVVX 500 Displaying Previous Contacts Name on incoming call
I have a VVX500 5.7.0.11768 that is displaying the wrong CID name on incoming calls. The caller "Britney" was previously named "ESF" on the Metaswitch and VVX500's line key speed dials. After the name...
View ArticleJoin a go to meeting with Polycom Trio
Hello all, i think this is not the right topic to post,but it is about Trio and video.After last firmware update (5.9.x),Trio supports H.323 protocol,so the question is if i can join a "go to meeting"...
View Article[Software] VVX UC Software 5.8.4.0681 was released
Hello all, we just released VVX UC Software 5.8.4.0681 This release includes enhancement to Wi-Fi settings and other important security fixes.
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