Hello, I'm very new with the Polycom trio 8800 phone and would really appreciate some help.
Recently a week ago our company just updated our license and suddenly the Polycom phones stopped working. Whenever we try to make a call a message saying "Service unavailable" shows up on the display.
I'm really new with the system so any help on how to configure or troubleshoot would be appreciated.
Here's some info I found in Settings that might be of interest:
-Line 1: Trio8800 SIP (Not registered)
-SIP: No server configured
-Licences: No licenses installed
If there's any more info you need please tell me and I'll provide it for you here.
Thanks in advance!