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SoundPoint 335 Cannot download Initial config files

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I have a SoundPoint 335. I formatted the file system without realizing the impact of that decision. I’ve setup Filezilla to be my provisioning server and I believe I have the correct files in the folder that the phone is connecting to via FTP.  (I have the bootloader.ld files, as well as the 4.x .cfg files)

 

The phone is indeed connecting to the FTP server, but it never actually downloads any files. It says ‘entering passive mode’, then disconnects and retries 2 more times. Finally, the phone says unable to download the <mac address>.cfg file and reboots.

 

I’ve been reading and re-reading the support documents, but to no avail.

 

What am I missing?


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