We have 3 phones and they've been working great for a year since we purchased. All of the sudden, the bluetooth radio in EVERY phone cannot be turned on. We've been using them with bluetooth headsets since we purchased and now none of them work.
I go to Settings>Basic>Bluetooth Settings>Bluetooth Radio>On
It says Turning BT radio on Please wait... and then it dumps me to the screen where it says 'Bluetooth Radio (Off)...'
What is going on? Was there some sort of software update that killed the Bluetooth capability or is it just a faulty Bluetooth component in the phone? This is awful as I have sales guys that use their cell phones now because it is the only way to pair their BT headset. Please help as I've made a case and tech support for Polycom won't answer my questions.
Thanks,
Dean