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Unable to call out - Polycom VVX 500

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Hi,

I am trying to place a call out and and getting the following erros. The engineers from the VIP team has had configured with all the best they could and unable to resoolve. The service proivider is www.hoiioo.com. Can someone please help me?

 

0702094900|wmgr |4|00|Unable to send notification to Callog with error 6
0702094900|wmgr |4|00|Unable to send notification to Callog with error 6
0702094904|wmgr |4|00|Unable to send notification to Callog with error 6
0702094908|wmgr |4|00|Unable to send notification to Callog with error 6
0702094918|cfg  |5|00|Prm|Parameter voIpProt.SIP.allowTransferOnProceeding requested type 2 but is of type 0
0702094918|sip  |5|00|CUser::CallNew Call SubscribeDialogBla absent
0702094918|wmgr |4|00|Unable to send notification to Callog with error 6
0702094918|wmgr |4|00|Unable to send notification to Callog with error 6
0702094918|wmgr |4|00|Unable to send notification to Callog with error 6
0702094918|ec   |4|00|CEcLayoutMgr::onNewDocument Phone Busy with call = 1
0702094918|ec   |4|00|CEcLayoutMgr::onNewDocument Phone Busy with call = 0

 

Phone Information
Phone Model    VVX 500
Part Number    3111-44500-001 Rev:A
MAC Address    00:04:F2:82:E4:E2
IP Mode    IPv4
IP Address    192.168.1.244
UC Software Version    5.5.0.20556
Updater Version    5.7.0.18267


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