So I feel fairly tech savy and have configured over 10+ phones with zero problems All Polycom... We opened new clinic and I ordered 3 new phone from amazon. I updated firmware and when I factory reset phone to provision ( all the new phones sort of Brick to a Generic User ID on the screen...I do a complete FACTORY reset which includes having to use the MAC address as password... And tried again and again and it provisions to a Generic user ID with a number after.. The phone I am looking at now says Generic User 8003???? I read online articles and some said if phone is to old they wont provision... The boxes say Manufactured 1/6/20 So dont think they are refurbished etc... Any ideas on what I am doing wrong??
↧