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Polycom Soundpoint 331 New message scroll

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Hello,

 

We have recently upgraded our firmware to 4.0.15.1009, we were previously on 3.1.3.  Since we have upgraded we have noticed that the display shows new messages and missed calls on a scroll on the top part of the screen.   Is there a way to disable that scrolling and it always display lines and time/date like normal?   I would like it to display the envelope next line number and have the led blink just not the scroll.

 

I have already disabled the missed calls, so now its just new voicemails that cause it to scroll at the top of the screen.

 

I feel like I have exhausted every avenue trying to change this with no luck.

 

Thanks

Mark

 


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