We have disabled the newcall, forward, and dnd softkeys. The acd "Available/unavailable" and "ASignIn/Asignout" buttons show up in position 5 and 6. How can we move them to show in the first 2 softkey positions.
The screen is now showing 3 blank buttons and the more button. The ACD buttons are shown after pushing the MORE button. We are running US Software version 5.4.2