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Soundstation IP6000 - cannot register on Cisco Call Manager

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I'm having issues registering an IP6000 on our Call Manager system, I've already installed around a dozen of these over the last few years but this one refuses to register.

 

CUCM v10.5

IP6000 v4.0.8.1972

 

I've raised this with support but they've fobbed me off to the forum,can anybody help deciphering these logs in the hope they offer some clues ..

 

000119.059|cfg  |4|03|Prov|Download of master configuration file failed
000119.059|cfg  |4|03|Prov|Trying to boot from existing configuration
000119.059|cfg  |4|03|Prov|Provisioning failed
000119.060|cfg  |*|03|Prov|Finished updating configuration
000119.369|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000119.650|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000120.383|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000120.658|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000121.372|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000121.669|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000121.669|log  |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
000121.669|log  |4|03|Failed to upload boot log on start up.
000123.762|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000124.032|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000124.768|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000125.043|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000125.765|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000126.036|copy |4|03|SSL_connect error SSL connect error.Unknown SSL protocol error in connection to ztp.polycom.com:443
000126.036|cfg  |4|03|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-us.xml
000126.036|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty
000126.036|cfg  |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in cache
000126.036|cfg  |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in phone flash

 

Do these logs even hint at what the issue could be?

 

Thanks in advance for any help

 


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