Hello Team.
Very Good Morning.
We have above mentioned polycom phone in one of the location, the polycom phone getting freeze and due to this user is not happy, will you please help me to fix the issue ASAP.
Also find the details of Polycom phone is shown herewith.
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Phone Information
Phone Model VVX 311
Part Number 3111-48350-001 Rev:A
MAC Address 64:16:7F:2E:9F:BD
IP Mode IPv4
IP Address X.X.X.59
UC Software Version 5.7.0.11768
Updater Version 5.9.0.9355
Best Regards
Virendra P