I have a Polycom VVX300 and a Plantronics CS540 wireless headset. When I go into the menu selection Settings>Basic>Preferences>Headset>Hookswitch Mode and try to select Plantronics EHS by arrowing down to Plantronics EHS and pushing the Select button, it asks if I want to reboot and i select Yes. It goes through the reboot process but when I go back to the Hookswitch menu mode it is still in the "Regular Mode" (selection not changed to Plantronics EHS). Is this not possible on this phone? I have the interface cable, APP-51) and it plugs into all of the appropriate inputs on botht the phone and the headset dock but, without being able to select the "Plantronics EHS", it doesn't allow for the expected full functionality. Is there a way to get the full functionality of this interface or is this not an option for this phone model?
↧